552 lines
18 KiB
TypeScript
552 lines
18 KiB
TypeScript
// eslint-disable-next-line no-restricted-imports
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import { cloneDeep } from "lodash";
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import { OrganizerDefaultConferencingAppType, getLocationValueForDB } from "@calcom/app-store/locations";
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import { getEventName } from "@calcom/core/event";
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import dayjs from "@calcom/dayjs";
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import {
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sendRoundRobinCancelledEmailsAndSMS,
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sendRoundRobinScheduledEmailsAndSMS,
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sendRoundRobinUpdatedEmailsAndSMS,
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} from "@calcom/emails";
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import getBookingResponsesSchema from "@calcom/features/bookings/lib/getBookingResponsesSchema";
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import { getCalEventResponses } from "@calcom/features/bookings/lib/getCalEventResponses";
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import { ensureAvailableUsers } from "@calcom/features/bookings/lib/handleNewBooking/ensureAvailableUsers";
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import { getEventTypesFromDB } from "@calcom/features/bookings/lib/handleNewBooking/getEventTypesFromDB";
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import type { IsFixedAwareUser } from "@calcom/features/bookings/lib/handleNewBooking/types";
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import {
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scheduleEmailReminder,
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deleteScheduledEmailReminder,
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} from "@calcom/features/ee/workflows/lib/reminders/emailReminderManager";
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import { scheduleWorkflowReminders } from "@calcom/features/ee/workflows/lib/reminders/reminderScheduler";
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import { isPrismaObjOrUndefined } from "@calcom/lib";
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import { getVideoCallUrlFromCalEvent } from "@calcom/lib/CalEventParser";
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import { SENDER_NAME } from "@calcom/lib/constants";
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import { getBookerBaseUrl } from "@calcom/lib/getBookerUrl/server";
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import logger from "@calcom/lib/logger";
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import { getLuckyUser } from "@calcom/lib/server";
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import { getTranslation } from "@calcom/lib/server/i18n";
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import { getTimeFormatStringFromUserTimeFormat } from "@calcom/lib/timeFormat";
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import { prisma } from "@calcom/prisma";
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import { WorkflowActions, WorkflowMethods, WorkflowTriggerEvents } from "@calcom/prisma/enums";
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import { userMetadata as userMetadataSchema } from "@calcom/prisma/zod-utils";
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import type { EventTypeMetadata, PlatformClientParams } from "@calcom/prisma/zod-utils";
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import type { CalendarEvent } from "@calcom/types/Calendar";
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import { handleRescheduleEventManager } from "./handleRescheduleEventManager";
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import { bookingSelect } from "./utils/bookingSelect";
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import { getDestinationCalendar } from "./utils/getDestinationCalendar";
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import { getTeamMembers } from "./utils/getTeamMembers";
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export const roundRobinReassignment = async ({
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bookingId,
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orgId,
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emailsEnabled = true,
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platformClientParams,
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}: {
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bookingId: number;
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orgId: number | null;
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emailsEnabled?: boolean;
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platformClientParams?: PlatformClientParams;
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}) => {
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const roundRobinReassignLogger = logger.getSubLogger({
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prefix: ["roundRobinReassign", `${bookingId}`],
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});
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let booking = await prisma.booking.findUnique({
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where: {
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id: bookingId,
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},
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select: bookingSelect,
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});
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if (!booking) {
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logger.error(`Booking ${bookingId} not found`);
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throw new Error("Booking not found");
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}
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if (!booking.user) {
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logger.error(`No user associated with booking ${bookingId}`);
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throw new Error("Booking not found");
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}
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const eventTypeId = booking.eventTypeId;
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if (!eventTypeId) {
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logger.error(`Booking ${bookingId} does not have an event type id`);
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throw new Error("Event type not found");
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}
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const eventType = await getEventTypesFromDB(eventTypeId);
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if (!eventType) {
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logger.error(`Event type ${eventTypeId} not found`);
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throw new Error("Event type not found");
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}
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eventType.hosts = eventType.hosts.length
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? eventType.hosts
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: eventType.users.map((user) => ({
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user,
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isFixed: false,
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priority: 2,
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weight: 100,
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schedule: null,
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createdAt: new Date(0), // use earliest possible date as fallback
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}));
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const roundRobinHosts = eventType.hosts.filter((host) => !host.isFixed);
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const originalOrganizer = booking.user;
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const attendeeEmailsSet = new Set(booking.attendees.map((attendee) => attendee.email));
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// Find the current round robin host assigned
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const previousRRHost = (() => {
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for (const host of roundRobinHosts) {
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if (host.user.id === booking.userId) {
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return host.user;
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}
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if (attendeeEmailsSet.has(host.user.email)) {
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return host.user;
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}
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}
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})();
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const previousRRHostT = await getTranslation(previousRRHost?.locale || "en", "common");
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// Filter out the current attendees of the booking from the event type
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const availableEventTypeUsers = eventType.hosts.reduce((availableUsers, host) => {
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if (!attendeeEmailsSet.has(host.user.email) && host.user.email !== originalOrganizer.email) {
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availableUsers.push({ ...host.user, isFixed: host.isFixed, priority: host?.priority ?? 2 });
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}
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return availableUsers;
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}, [] as IsFixedAwareUser[]);
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const availableUsers = await ensureAvailableUsers(
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{ ...eventType, users: availableEventTypeUsers },
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{
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dateFrom: dayjs(booking.startTime).format(),
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dateTo: dayjs(booking.endTime).format(),
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timeZone: eventType.timeZone || originalOrganizer.timeZone,
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},
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roundRobinReassignLogger
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);
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const reassignedRRHost = await getLuckyUser({
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availableUsers,
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eventType,
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allRRHosts: eventType.hosts.filter((host) => !host.isFixed), // todo: only use hosts from virtual queue
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routingFormResponse: null,
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});
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const hasOrganizerChanged = !previousRRHost || booking.userId === previousRRHost?.id;
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const organizer = hasOrganizerChanged ? reassignedRRHost : booking.user;
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const organizerT = await getTranslation(organizer?.locale || "en", "common");
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const currentBookingTitle = booking.title;
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let newBookingTitle = currentBookingTitle;
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const reassignedRRHostT = await getTranslation(reassignedRRHost.locale || "en", "common");
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const teamMembers = await getTeamMembers({
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eventTypeHosts: eventType.hosts,
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attendees: booking.attendees,
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organizer: organizer,
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previousHost: previousRRHost || null,
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reassignedHost: reassignedRRHost,
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});
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const attendeePromises = [];
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for (const attendee of booking.attendees) {
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if (
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attendee.email === reassignedRRHost.email ||
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attendee.email === previousRRHost?.email ||
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teamMembers.some((member) => member.email === attendee.email)
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) {
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continue;
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}
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attendeePromises.push(
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getTranslation(attendee.locale ?? "en", "common").then((tAttendee) => ({
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email: attendee.email,
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name: attendee.name,
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timeZone: attendee.timeZone,
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language: { translate: tAttendee, locale: attendee.locale ?? "en" },
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phoneNumber: attendee.phoneNumber || undefined,
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}))
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);
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}
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const attendeeList = await Promise.all(attendeePromises);
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let bookingLocation = booking.location;
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if (hasOrganizerChanged) {
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const bookingResponses = booking.responses;
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const responseSchema = getBookingResponsesSchema({
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bookingFields: eventType.bookingFields,
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view: "reschedule",
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});
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const responseSafeParse = await responseSchema.safeParseAsync(bookingResponses);
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const responses = responseSafeParse.success ? responseSafeParse.data : undefined;
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if (eventType.locations.some((location) => location.type === OrganizerDefaultConferencingAppType)) {
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const organizerMetadataSafeParse = userMetadataSchema.safeParse(reassignedRRHost.metadata);
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const defaultLocationUrl = organizerMetadataSafeParse.success
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? organizerMetadataSafeParse?.data?.defaultConferencingApp?.appLink
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: undefined;
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const currentBookingLocation = booking.location || "integrations:daily";
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bookingLocation =
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defaultLocationUrl ||
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getLocationValueForDB(currentBookingLocation, eventType.locations).bookingLocation;
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}
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const eventNameObject = {
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attendeeName: responses?.name || "Nameless",
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eventType: eventType.title,
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eventName: eventType.eventName,
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// we send on behalf of team if >1 round robin attendee | collective
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teamName: teamMembers.length > 1 ? eventType.team?.name : null,
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// TODO: Can we have an unnamed organizer? If not, I would really like to throw an error here.
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host: organizer.name || "Nameless",
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location: bookingLocation || "integrations:daily",
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bookingFields: { ...responses },
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eventDuration: eventType.length,
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t: organizerT,
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};
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newBookingTitle = getEventName(eventNameObject);
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booking = await prisma.booking.update({
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where: {
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id: bookingId,
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},
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data: {
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userId: reassignedRRHost.id,
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title: newBookingTitle,
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},
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select: bookingSelect,
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});
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} else {
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const previousRRHostAttendee = booking.attendees.find(
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(attendee) => attendee.email === previousRRHost.email
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);
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await prisma.attendee.update({
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where: {
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id: previousRRHostAttendee!.id,
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},
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data: {
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name: reassignedRRHost.name || "",
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email: reassignedRRHost.email,
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timeZone: reassignedRRHost.timeZone,
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locale: reassignedRRHost.locale,
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},
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});
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}
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const destinationCalendar = await getDestinationCalendar({
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eventType,
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booking,
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newUserId: reassignedRRHost.id,
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hasOrganizerChanged,
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});
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// If changed owner, also change destination calendar
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const previousHostDestinationCalendar = hasOrganizerChanged
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? await prisma.destinationCalendar.findFirst({
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where: {
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userId: originalOrganizer.id,
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},
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})
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: null;
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const evt: CalendarEvent = {
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organizer: {
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name: organizer.name || "",
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email: organizer.email,
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language: {
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locale: organizer.locale || "en",
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translate: organizerT,
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},
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timeZone: organizer.timeZone,
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timeFormat: getTimeFormatStringFromUserTimeFormat(organizer.timeFormat),
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},
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startTime: dayjs(booking.startTime).utc().format(),
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endTime: dayjs(booking.endTime).utc().format(),
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type: eventType.slug,
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title: newBookingTitle,
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description: eventType.description,
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attendees: attendeeList,
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uid: booking.uid,
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destinationCalendar,
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team: {
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members: teamMembers,
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name: eventType.team?.name || "",
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id: eventType.team?.id || 0,
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},
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customInputs: isPrismaObjOrUndefined(booking.customInputs),
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...getCalEventResponses({
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bookingFields: eventType?.bookingFields ?? null,
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booking,
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}),
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location: bookingLocation,
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...(platformClientParams ? platformClientParams : {}),
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};
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const credentials = await prisma.credential.findMany({
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where: {
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userId: organizer.id,
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},
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include: {
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user: {
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select: {
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email: true,
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},
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},
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},
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});
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const { evtWithAdditionalInfo } = await handleRescheduleEventManager({
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evt,
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rescheduleUid: booking.uid,
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newBookingId: undefined,
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changedOrganizer: hasOrganizerChanged,
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previousHostDestinationCalendar: previousHostDestinationCalendar ? [previousHostDestinationCalendar] : [],
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initParams: {
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user: { ...organizer, credentials: [...credentials] },
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},
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bookingId,
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bookingLocation,
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bookingICalUID: booking.iCalUID,
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bookingMetadata: booking.metadata,
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});
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const { cancellationReason, ...evtWithoutCancellationReason } = evtWithAdditionalInfo;
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// Send to new RR host
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if (emailsEnabled) {
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await sendRoundRobinScheduledEmailsAndSMS({
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calEvent: evtWithoutCancellationReason,
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members: [
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{
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...reassignedRRHost,
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name: reassignedRRHost.name || "",
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username: reassignedRRHost.username || "",
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timeFormat: getTimeFormatStringFromUserTimeFormat(reassignedRRHost.timeFormat),
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language: { translate: reassignedRRHostT, locale: reassignedRRHost.locale || "en" },
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},
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],
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});
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}
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if (previousRRHost) {
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// Send to cancelled RR host
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// First we need to replace the new RR host with the old RR host in the evt object
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const cancelledRRHostEvt = cloneDeep(evtWithAdditionalInfo);
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cancelledRRHostEvt.title = currentBookingTitle;
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if (hasOrganizerChanged) {
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cancelledRRHostEvt.organizer = {
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name: previousRRHost.name || "",
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email: previousRRHost.email,
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language: {
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locale: previousRRHost.locale || "en",
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translate: previousRRHostT,
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},
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timeZone: previousRRHost.timeZone,
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timeFormat: getTimeFormatStringFromUserTimeFormat(previousRRHost.timeFormat),
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};
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} else if (cancelledRRHostEvt.team) {
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// Filter out the new RR host from attendees and add the old RR host
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const newMembersArray = cancelledRRHostEvt.team?.members || [];
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cancelledRRHostEvt.team.members = newMembersArray.filter(
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(member) => member.email !== reassignedRRHost.email
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);
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cancelledRRHostEvt.team.members.unshift({
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id: previousRRHost.id,
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email: previousRRHost.email,
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name: previousRRHost.name || "",
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timeZone: previousRRHost.timeZone,
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language: { translate: previousRRHostT, locale: previousRRHost.locale || "en" },
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});
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}
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if (emailsEnabled) {
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await sendRoundRobinCancelledEmailsAndSMS(
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cancelledRRHostEvt,
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[
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{
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...previousRRHost,
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name: previousRRHost.name || "",
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username: previousRRHost.username || "",
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timeFormat: getTimeFormatStringFromUserTimeFormat(previousRRHost.timeFormat),
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language: { translate: previousRRHostT, locale: previousRRHost.locale || "en" },
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},
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],
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eventType?.metadata as EventTypeMetadata,
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{ name: reassignedRRHost.name, email: reassignedRRHost.email }
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);
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}
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}
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// Handle changing workflows with organizer
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if (hasOrganizerChanged) {
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if (emailsEnabled && dayjs(evt.startTime).isAfter(dayjs())) {
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// send email with event updates to attendees
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await sendRoundRobinUpdatedEmailsAndSMS({
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calEvent: evtWithoutCancellationReason,
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});
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}
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const scheduledWorkflowReminders = await prisma.workflowReminder.findMany({
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where: {
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bookingUid: booking.uid,
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method: WorkflowMethods.EMAIL,
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scheduled: true,
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OR: [{ cancelled: false }, { cancelled: null }],
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workflowStep: {
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workflow: {
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trigger: {
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in: [
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WorkflowTriggerEvents.BEFORE_EVENT,
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WorkflowTriggerEvents.NEW_EVENT,
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WorkflowTriggerEvents.AFTER_EVENT,
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],
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},
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},
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},
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},
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select: {
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id: true,
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referenceId: true,
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workflowStep: {
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select: {
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id: true,
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template: true,
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workflow: {
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select: {
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trigger: true,
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time: true,
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timeUnit: true,
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},
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},
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emailSubject: true,
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reminderBody: true,
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sender: true,
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includeCalendarEvent: true,
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},
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},
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},
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});
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const workflowEventMetadata = { videoCallUrl: getVideoCallUrlFromCalEvent(evtWithAdditionalInfo) };
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const bookerUrl = await getBookerBaseUrl(orgId);
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for (const workflowReminder of scheduledWorkflowReminders) {
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const workflowStep = workflowReminder?.workflowStep;
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const workflow = workflowStep?.workflow;
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if (workflowStep && workflow) {
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await scheduleEmailReminder({
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evt: {
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...evtWithAdditionalInfo,
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metadata: workflowEventMetadata,
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eventType,
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bookerUrl,
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},
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action: WorkflowActions.EMAIL_HOST,
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triggerEvent: workflow.trigger,
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timeSpan: {
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time: workflow.time,
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timeUnit: workflow.timeUnit,
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},
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sendTo: reassignedRRHost.email,
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template: workflowStep.template,
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emailSubject: workflowStep.emailSubject || undefined,
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emailBody: workflowStep.reminderBody || undefined,
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sender: workflowStep.sender || SENDER_NAME,
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hideBranding: true,
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includeCalendarEvent: workflowStep.includeCalendarEvent,
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workflowStepId: workflowStep.id,
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});
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}
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await deleteScheduledEmailReminder(workflowReminder.id, workflowReminder.referenceId);
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}
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// Send new event workflows to new organizer
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const newEventWorkflows = await prisma.workflow.findMany({
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where: {
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trigger: WorkflowTriggerEvents.NEW_EVENT,
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OR: [
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{
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isActiveOnAll: true,
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teamId: eventType?.teamId,
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},
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{
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activeOn: {
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some: {
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eventTypeId: eventTypeId,
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},
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},
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},
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...(eventType?.teamId
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? [
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{
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activeOnTeams: {
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some: {
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teamId: eventType.teamId,
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},
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},
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},
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]
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: []),
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...(eventType?.team?.parentId
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? [
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{
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isActiveOnAll: true,
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teamId: eventType.team.parentId,
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},
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]
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: []),
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],
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},
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include: {
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steps: {
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where: {
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action: WorkflowActions.EMAIL_HOST,
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},
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},
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},
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});
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await scheduleWorkflowReminders({
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workflows: newEventWorkflows,
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smsReminderNumber: null,
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calendarEvent: {
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...evtWithAdditionalInfo,
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|
metadata: workflowEventMetadata,
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|
eventType: { slug: eventType.slug },
|
|
bookerUrl,
|
|
},
|
|
hideBranding: !!eventType?.owner?.hideBranding,
|
|
});
|
|
}
|
|
|
|
return {
|
|
bookingId,
|
|
reassignedTo: {
|
|
id: reassignedRRHost.id,
|
|
name: reassignedRRHost.name,
|
|
email: reassignedRRHost.email,
|
|
},
|
|
};
|
|
};
|
|
|
|
export default roundRobinReassignment;
|