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twenty/packages/twenty-docs/getting-started/core-concepts/workflows.mdx
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5d438bb70c Docs: restructure navigation, add halftone illustrations, clean up hero images (#19728)
## Summary

- **New Getting Started section** with quickstart guide and restructured
navigation
- **Halftone-style illustrations** for User Guide and Developer
introduction cards using a Canvas 2D filter script
- **Removed hero images** (`image:` frontmatter + `<Frame><img>` blocks)
from all user-guide article pages
- **Cleaned up translations** (13 languages): removed hero images and
updated introduction cards to use halftone style
- **Cleaned up twenty-ui pages**: removed outdated hero images from
component docs
- **Deleted orphaned images**: `table.png`, `kanban.png`
- **Developer page**: fixed duplicate icon, switched to 3-column layout

## Test plan

- [ ] Verify docs site builds without errors
- [ ] Check User Guide introduction page renders halftone card images in
both light and dark mode
- [ ] Check Developer introduction page renders 3-column layout with
distinct icons
- [ ] Confirm article pages no longer show hero images at the top
- [ ] Spot-check a few translated pages to ensure hero images are
removed

🤖 Generated with [Claude Code](https://claude.com/claude-code)

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Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>
Co-authored-by: github-actions <github-actions@twenty.com>
2026-04-21 09:13:55 +02:00

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---
title: Workflows
description: Automate your business processes with Twenty's visual workflow builder.
icon: "bolt"
---
Workflows let you automate repetitive tasks and connect Twenty to external tools — without writing code (though you can if you want to).
## How workflows work
Every workflow has three parts:
1. **Trigger** — What starts the workflow
2. **Steps** — What happens next (one or more actions in sequence)
3. **Variables** — Data that flows between steps
## Triggers
| Trigger | When it fires |
|---------|--------------|
| **Record event** | A record is created, updated, deleted, or upserted |
| **Manual** | A user clicks a button (on a single record, multiple records, or globally) |
| **Schedule** | On a recurring interval (cron syntax) |
| **Webhook** | An external system sends an HTTP POST |
## Actions
Workflows can chain any combination of:
- **Record operations** — Create, update, find, delete, or upsert records
- **Send email** — Send or draft emails from connected accounts
- **HTTP request** — Call any external API
- **Code** — Run custom JavaScript for complex logic
- **Branches** — If/else conditions to split the workflow path
- **Iterator** — Loop over arrays of data
- **AI Agent** — Let an AI agent process data autonomously
- **Delay** — Wait before continuing
- **Form** — Collect user input mid-workflow
## What you can build
- Send Slack alerts when a deal reaches a certain stage
- Auto-enrich new contacts with data from external APIs
- Detect stale opportunities and notify the owner
- Sync data between Twenty and your billing system
- Generate PDFs or invoices from record data
- Auto-reply to inbound emails matching certain criteria
<Card title="Full Workflows guide" icon="arrow-right" href="/user-guide/workflows/overview">
Detailed reference on triggers, actions, variables, and real-world automation recipes.
</Card>