twenty/packages/twenty-apps/community/activity-summary

Twenty CRM Activity Reporter ��

A TypeScript-based reporting bot that summarizes activity from your Twenty CRM workspace and sends daily/periodic reports to Slack, Discord, and WhatsApp. Meet Kylian Mbaguette, your friendly CRM activity reporter!

Features

• 🧑‍💻 People & Company Tracking: Summarizes newly created people and companies
• 🎯 Opportunity Monitoring: Reports on new opportunities created, broken down by stage
• ✅ Task Analytics:
  • Tracks task creation
  • Calculates on-time completion rates
  • Identifies team members with the most overdue tasks (the "slackers")
• 🔔 Multi-Platform Notifications: Send reports to Slack, Discord, and/or WhatsApp
• ⏰ Configurable Time Range: Look back any number of days

Prerequisites

• Node.js (v14 or higher recommended)
• TypeScript
• A Twenty CRM account with API access
• Optional: Slack webhook, Discord webhook, and/or WhatsApp Business API access

Installing dependencies

# Install dependencies
yarn install

Environment Variables

Variable	Required	Description
TWENTY_API_KEY	✅ Yes	Your Twenty CRM API key
DAYS_AGO	✅ Yes	Number of days to look back for the report
SLACK_HOOK_URL	❌ No	Slack incoming webhook URL
DISCORD_WEBHOOK_URL	❌ No	Discord webhook URL
FB_GRAPH_TOKEN	❌ No	Facebook Graph API token for WhatsApp
WHATSAPP_RECIPIENT_PHONE_NUMBER	❌ No	WhatsApp recipient phone number (with country code)

Project Structure

.
├── index.ts                              # Main entry point
├── people-creation-summariser.ts         # Summarizes people/company creation
├── opportunity-creation-summariser.ts    # Summarizes opportunity creation
├── task-creation-summariser.ts           # Summarizes task creation & completion
├── senders.ts                            # Handles sending to Slack/Discord/WhatsApp
├── utils.ts                              # API request utility
└── README.md

How It Works

1. Data Collection: The bot queries the Twenty CRM API for activities within the specified time range
2. Analysis:
   • Counts new people and companies
   • Categorizes opportunities by stage
   • Calculates task completion rates and identifies overdue tasks
3. Reporting: Formats the data into friendly messages
4. Distribution: Sends reports to configured platforms (Slack, Discord, WhatsApp)

Report Format

Each report includes:

Bonjour! 🥖 Je m'appelle Kylian Mbaguette. Over the last X days:

🧑‍💻 People & Companies
- X People and Y Companies were added

🎯 Opportunities
- X Opportunities were added: Y in NEW, Z in PROPOSAL

📋 Tasks
- X Tasks were created
- Y% Tasks were completed on time
- [Name] slacked the most with Z Tasks overdue

API Integration

This bot uses the Twenty CRM REST API. The following endpoints are used:

• GET /people - Fetch people data
• GET /opportunities - Fetch opportunity data
• GET /tasks - Fetch task data
• GET /workspaceMembers/{id} - Fetch workspace member details

Notes

• The "slacker" detection is lighthearted and identifies team members with the most overdue tasks
• At least one messaging platform must be configured for the bot to send reports
• The bot uses ISO date format (YYYY-MM-DD) for date filtering
• Task completion percentage only considers incomplete tasks (excludes already completed tasks from the calculation)

Troubleshooting

Issue: No messages being sent

• Solution: Ensure at least one messaging platform is configured with valid credentials

Issue: API authentication errors

• Solution: Verify your TWENTY_API_KEY is correct and has necessary permissions

Issue: WhatsApp messages not sending

• Solution: Ensure both FB_GRAPH_TOKEN and WHATSAPP_RECIPIENT_PHONE_NUMBER are set correctly

Contributing

Built with ❤️ and 🥖 by Azmat, Ali and Mike from 9dots