--- title: Overview description: Your complete guide to Twenty CRM features and best practices. --- Start your Twenty journey with these essential guides. Customize your data model to fit your unique business processes. Essential CRM features for managing leads, sales, and customers. Automate processes and integrate with external tools. Centralize communications and team collaboration. Learn how to connect Twenty to your other tools. Track performance with custom reports and dashboards. Coming Q4 2025 Configure your Twenty workspace settings and preferences. Understand how Twenty pricing works. Terminology definitions and community links.