---
title: Key Features
description: A tour of everything Twenty can do — from custom data models to AI-powered automation.
icon: "star"
---

import { CardTitle } from "/snippets/card-title.mdx"

Twenty is a full-featured CRM platform. Here's what you can build with it.

<CardGroup cols={2}>
  <Card href="/user-guide/data-model/overview" img="/images/user-guide/halftone/data-model.png">
    <CardTitle>Custom Data Model</CardTitle>
    Define the exact data structure your business needs.
    <br />Create custom objects, add custom fields with 20+ field types, and build relationships between any objects.
  </Card>

  <Card href="/user-guide/views-pipelines/overview" img="/images/user-guide/halftone/layout.png">
    <CardTitle>Views & Pipelines</CardTitle>
    Switch between table views, kanban boards, and calendar views.
    <br />Filter with AND/OR logic, sort by multiple fields, group records, and save custom views.
  </Card>

  <Card href="/user-guide/workflows/overview" img="/images/user-guide/halftone/workflows.png">
    <CardTitle>Workflows & Automation</CardTitle>
    Automate any business process without writing code.
    <br />Trigger workflows on record changes, schedules, manual actions, or incoming webhooks.
  </Card>

  <Card href="/user-guide/calendar-emails/overview" img="/images/user-guide/halftone/calendar-emails.png">
    <CardTitle>Calendar & Email Sync</CardTitle>
    Connect your Google Workspace or Microsoft 365 account.
    <br />Emails and calendar events automatically appear on the relevant CRM records.
  </Card>

  <Card href="/user-guide/ai/overview" img="/images/user-guide/halftone/ai.png">
    <CardTitle>AI</CardTitle>
    AI agents that work autonomously within your CRM — answering questions, enriching records, and executing multi-step tasks within your permission model.
  </Card>

  <Card href="/user-guide/dashboards/overview" img="/images/user-guide/halftone/dashboards.png">
    <CardTitle>Dashboards & Reporting</CardTitle>
    Build custom dashboards with real-time widgets.
    <br />Track pipeline metrics, team performance, and business KPIs with configurable charts and filters.
  </Card>

  <Card href="/user-guide/permissions-access/overview" img="/images/user-guide/halftone/permissions.png">
    <CardTitle>Permissions & Access Control</CardTitle>
    Role-based access control at every level — objects, fields, and individual records.
    <br />Configure SSO with SAML or OIDC. Audit logs track who did what.
  </Card>

  <Card href="/developers/extend/api" img="/images/user-guide/halftone/dev-api.png">
    <CardTitle>API & Extensibility</CardTitle>
    A developer-first API that adapts to your custom data model.
    <br />Both GraphQL and REST endpoints, with auto-generated documentation per workspace.
  </Card>

  <Card href="/user-guide/data-migration/overview" img="/images/user-guide/halftone/data-migration.png">
    <CardTitle>Data Import & Export</CardTitle>
    Import data from CSV files or via API.
    <br />Field mapping, duplicate detection, and error handling built in. Export your data anytime — no lock-in.
  </Card>

  <Card href="/developers/self-host/self-host" img="/images/user-guide/halftone/dev-self-host.png">
    <CardTitle>Self-Hosting</CardTitle>
    Run Twenty on your own infrastructure with a single Docker Compose command.
    <br />Full control over your data, updates on your schedule.
  </Card>
</CardGroup>