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plunk/apps/wiki/content/docs/automation-patterns/workflow-patterns.mdx
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2025-12-07 13:36:31 +01:00

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---
title: Workflow Patterns
description: Common workflow templates
icon: Layers
---
## Linear sequence
```
[Trigger] → [Email] → [Delay] → [Email] → [Exit]
```
Use for: onboarding, drip campaigns
## Wait and branch
```
[Trigger] → [Wait for Event]
├─ Event → [Success email] → [Exit]
└─ Timeout → [Reminder] → [Exit]
```
Use for: trial conversion, activation
## Conditional branch
```
[Trigger] → [Condition: plan = premium?]
├─ True → [Premium email] → [Exit]
└─ False → [Upgrade offer] → [Exit]
```
Use for: personalization by tier
## Multi-step recovery
```
[Trigger: cart_abandoned]
[Delay: 1 hour]
[Send: Reminder]
[Wait for: purchase, timeout: 24h]
├─ Purchased → [Exit]
└─ Timeout → [Send: Discount] → [Exit]
```
Use for: cart abandonment, re-engagement