Files
plunk/apps/api/src/services/EmailService.ts
T

651 lines
21 KiB
TypeScript

import type {Contact, Email, Prisma, Project} from '@plunk/db';
import {EmailSourceType, EmailStatus} from '@plunk/db';
import signale from 'signale';
import {DASHBOARD_URI, LANDING_URI, STRIPE_ENABLED} from '../app/constants.js';
import {prisma} from '../database/prisma.js';
import {HttpException} from '../exceptions/index.js';
import {BillingLimitService} from './BillingLimitService.js';
import {DomainService} from './DomainService.js';
import {QueueService} from './QueueService.js';
import {sendRawEmail} from './SESService.js';
interface Attachment {
filename: string;
content: string; // Base64 encoded
contentType: string;
}
interface SendEmailParams {
projectId: string;
contactId: string;
subject: string;
body: string;
from: string;
fromName?: string;
toName?: string;
replyTo?: string;
headers?: Record<string, string>;
attachments?: Attachment[];
templateId?: string;
campaignId?: string;
workflowExecutionId?: string;
workflowStepExecutionId?: string;
}
/**
* Email Service
* Handles sending emails and tracking delivery
*/
export class EmailService {
/**
* Send a transactional email via API
*/
public static async sendTransactionalEmail(params: SendEmailParams): Promise<Email> {
// Check if a template is used and if it's a marketing template
// Marketing templates should not be sent to unsubscribed contacts even via the transactional API
if (params.templateId) {
const template = await prisma.template.findUnique({
where: {id: params.templateId},
select: {type: true},
});
// If using a marketing template, check subscription status
if (template?.type === 'MARKETING') {
const contact = await prisma.contact.findUnique({
where: {id: params.contactId},
select: {subscribed: true, email: true},
});
if (!contact?.subscribed) {
throw new HttpException(
400,
`Cannot send marketing template to unsubscribed contact ${contact?.email || params.contactId}. Use a transactional template or send without a template.`,
);
}
}
}
// Check billing limit before sending
const limitCheck = await BillingLimitService.checkLimit(params.projectId, EmailSourceType.TRANSACTIONAL);
if (!limitCheck.allowed) {
throw new HttpException(429, limitCheck.message || 'Billing limit exceeded for transactional emails');
}
// Log warning if approaching limit (80%)
if (limitCheck.warning) {
signale.warn(`[BILLING_LIMIT] ${limitCheck.message}`);
}
const email = await prisma.email.create({
data: {
projectId: params.projectId,
contactId: params.contactId,
subject: params.subject,
body: params.body,
from: params.from,
fromName: params.fromName,
toName: params.toName,
replyTo: params.replyTo,
headers: params.headers ? (params.headers as Prisma.InputJsonValue) : undefined,
attachments: params.attachments ? (params.attachments as unknown as Prisma.InputJsonValue) : undefined,
sourceType: EmailSourceType.TRANSACTIONAL,
templateId: params.templateId,
status: EmailStatus.PENDING,
},
});
// Increment usage counter in cache
await BillingLimitService.incrementUsage(params.projectId, EmailSourceType.TRANSACTIONAL);
// Queue email for sending
await this.queueEmail(email.id);
return email;
}
/**
* Send a campaign email
*/
public static async sendCampaignEmail(params: SendEmailParams): Promise<Email> {
// Check if template is transactional to determine source type
let sourceType: EmailSourceType = EmailSourceType.CAMPAIGN;
if (params.templateId) {
const template = await prisma.template.findUnique({
where: {id: params.templateId},
select: {type: true},
});
// If template is marked as TRANSACTIONAL, use TRANSACTIONAL sourceType
// This ensures unsubscribe footer is not added to transactional emails
if (template?.type === 'TRANSACTIONAL') {
sourceType = EmailSourceType.TRANSACTIONAL;
}
}
// Check billing limit before sending
const limitCheck = await BillingLimitService.checkLimit(params.projectId, sourceType);
if (!limitCheck.allowed) {
throw new HttpException(
429,
limitCheck.message || `Billing limit exceeded for ${sourceType.toLowerCase()} emails`,
);
}
// Log warning if approaching limit (80%)
if (limitCheck.warning) {
signale.warn(`[BILLING_LIMIT] ${limitCheck.message}`);
}
const email = await prisma.email.create({
data: {
projectId: params.projectId,
contactId: params.contactId,
subject: params.subject,
body: params.body,
from: params.from,
fromName: params.fromName,
replyTo: params.replyTo,
headers: params.headers ? (params.headers as Prisma.InputJsonValue) : undefined,
attachments: params.attachments ? (params.attachments as unknown as Prisma.InputJsonValue) : undefined,
sourceType,
templateId: params.templateId,
campaignId: params.campaignId,
status: EmailStatus.PENDING,
},
});
// Increment usage counter in cache
await BillingLimitService.incrementUsage(params.projectId, sourceType);
// Queue email for sending
await this.queueEmail(email.id);
return email;
}
/**
* Send a workflow email
*/
public static async sendWorkflowEmail(params: SendEmailParams): Promise<Email> {
// Check if template is transactional to determine source type
let sourceType: EmailSourceType = EmailSourceType.WORKFLOW;
if (params.templateId) {
const template = await prisma.template.findUnique({
where: {id: params.templateId},
select: {type: true},
});
// If template is marked as TRANSACTIONAL, use TRANSACTIONAL sourceType
// This ensures unsubscribe footer is not added to transactional emails
if (template?.type === 'TRANSACTIONAL') {
sourceType = EmailSourceType.TRANSACTIONAL;
}
}
// Check subscription status for marketing emails
// Transactional emails should always be sent regardless of subscription status
if (sourceType !== EmailSourceType.TRANSACTIONAL) {
const contact = await prisma.contact.findUnique({
where: {id: params.contactId},
select: {subscribed: true},
});
if (!contact?.subscribed) {
signale.info(
`[WORKFLOW] Skipping marketing email to unsubscribed contact ${params.contactId} in workflow execution ${params.workflowExecutionId}`,
);
// For workflows, we silently skip sending to unsubscribed contacts for marketing emails
// Return a placeholder email record that won't be sent
return await prisma.email.create({
data: {
projectId: params.projectId,
contactId: params.contactId,
subject: params.subject,
body: params.body,
from: params.from,
fromName: params.fromName,
replyTo: params.replyTo,
headers: params.headers ? (params.headers as Prisma.InputJsonValue) : undefined,
attachments: params.attachments ? (params.attachments as unknown as Prisma.InputJsonValue) : undefined,
sourceType,
templateId: params.templateId,
workflowExecutionId: params.workflowExecutionId,
workflowStepExecutionId: params.workflowStepExecutionId,
status: EmailStatus.FAILED,
error: 'Contact is unsubscribed from marketing emails',
},
});
}
}
// Check billing limit before sending
const limitCheck = await BillingLimitService.checkLimit(params.projectId, sourceType);
if (!limitCheck.allowed) {
throw new HttpException(
429,
limitCheck.message || `Billing limit exceeded for ${sourceType.toLowerCase()} emails`,
);
}
// Log warning if approaching limit (80%)
if (limitCheck.warning) {
signale.warn(`[BILLING_LIMIT] ${limitCheck.message}`);
}
const email = await prisma.email.create({
data: {
projectId: params.projectId,
contactId: params.contactId,
subject: params.subject,
body: params.body,
from: params.from,
fromName: params.fromName,
replyTo: params.replyTo,
headers: params.headers ? (params.headers as Prisma.InputJsonValue) : undefined,
attachments: params.attachments ? (params.attachments as unknown as Prisma.InputJsonValue) : undefined,
sourceType,
templateId: params.templateId,
workflowExecutionId: params.workflowExecutionId,
workflowStepExecutionId: params.workflowStepExecutionId,
status: EmailStatus.PENDING,
},
});
// Increment usage counter in cache
await BillingLimitService.incrementUsage(params.projectId, sourceType);
// Queue email for sending
await this.queueEmail(email.id);
return email;
}
/**
* Actually send the email via AWS SES
* This is called by the email processor worker
*/
public static async sendEmail(emailId: string): Promise<void> {
const email = await prisma.email.findUnique({
where: {id: emailId},
include: {
contact: true,
project: true,
template: {
select: {type: true},
},
},
});
if (!email) {
throw new HttpException(404, 'Email not found');
}
if (email.status !== EmailStatus.PENDING) {
return; // Already processed
}
// Final validation: Check subscription status before sending
// Only transactional emails should be sent to unsubscribed contacts
if (!email.contact.subscribed) {
const isTransactional =
email.sourceType === EmailSourceType.TRANSACTIONAL || email.template?.type === 'TRANSACTIONAL';
if (!isTransactional) {
signale.warn(`[EMAIL] Skipping marketing email ${emailId} to unsubscribed contact ${email.contact.email}`);
await prisma.email.update({
where: {id: emailId},
data: {
status: EmailStatus.FAILED,
error: 'Contact is unsubscribed from marketing emails',
},
});
return;
}
}
try {
// Verify domain is registered and verified before sending
// This ensures all emails (transactional, campaign, workflow) use verified domains
await DomainService.verifyEmailDomain(email.from, email.projectId);
// Update status to sending
await prisma.email.update({
where: {id: emailId},
data: {status: EmailStatus.SENDING},
});
// Format template variables in subject and body
const contactData =
email.contact.data && typeof email.contact.data === 'object' && !Array.isArray(email.contact.data)
? email.contact.data
: {};
const formattedEmail = this.format({
subject: email.subject,
body: email.body,
data: {
email: email.contact.email,
...contactData,
},
});
// Compile HTML with unsubscribe footer and badge
const compiledHtml = this.compile({
content: formattedEmail.body,
contact: email.contact,
project: email.project,
includeUnsubscribe: email.sourceType !== EmailSourceType.TRANSACTIONAL, // Don't add unsubscribe to transactional emails
});
// Use explicit fromName if provided, otherwise fall back to project name
const fromName = email.fromName || email.project.name;
const fromEmail = email.from;
// Parse custom headers from JSON
const customHeaders =
email.headers && typeof email.headers === 'object' && !Array.isArray(email.headers)
? (email.headers as Record<string, string>)
: undefined;
// Parse attachments from JSON
const attachments =
email.attachments && Array.isArray(email.attachments)
? (email.attachments as Array<{filename: string; content: string; contentType: string}>)
: undefined;
// Send via AWS SES
const result = await sendRawEmail({
from: {
name: fromName,
email: fromEmail,
},
to: [email.contact.email],
content: {
subject: formattedEmail.subject,
html: compiledHtml,
},
reply: email.replyTo || undefined,
headers: customHeaders,
attachments: attachments,
tracking: email.project.trackingEnabled, // Use project's tracking preference
});
// Mark as sent with SES message ID
await prisma.email.update({
where: {id: emailId},
data: {
status: EmailStatus.SENT,
sentAt: new Date(),
messageId: result.messageId,
},
});
// Track event
await prisma.event.create({
data: {
projectId: email.projectId,
contactId: email.contactId,
emailId: email.id,
name: 'email.sent',
data: {
subject: formattedEmail.subject,
from: email.from,
messageId: result.messageId,
},
},
});
} catch (error) {
console.error(`[EMAIL] Failed to send email ${emailId}:`, error);
// Mark as failed
await prisma.email.update({
where: {id: emailId},
data: {
status: EmailStatus.FAILED,
error: error instanceof Error ? error.message : 'Unknown error',
},
});
throw error;
}
}
/**
* Process email webhook events (opens, clicks, bounces, etc.)
* This would be called by webhook endpoints from your email provider
*/
public static async handleWebhookEvent(
emailId: string,
eventType: 'opened' | 'clicked' | 'bounced' | 'complained' | 'delivered',
metadata?: Record<string, unknown>,
): Promise<void> {
const email = await prisma.email.findUnique({
where: {id: emailId},
});
if (!email) {
throw new HttpException(404, 'Email not found');
}
const now = new Date();
const updateData: Prisma.EmailUpdateInput = {};
switch (eventType) {
case 'delivered':
updateData.status = EmailStatus.DELIVERED;
updateData.deliveredAt = now;
break;
case 'opened':
if (!email.openedAt) {
updateData.openedAt = now;
}
updateData.opens = (email.opens || 0) + 1;
updateData.status = EmailStatus.OPENED;
break;
case 'clicked':
if (!email.clickedAt) {
updateData.clickedAt = now;
}
updateData.clicks = (email.clicks || 0) + 1;
updateData.status = EmailStatus.CLICKED;
break;
case 'bounced':
updateData.status = EmailStatus.BOUNCED;
updateData.bouncedAt = now;
break;
case 'complained':
updateData.status = EmailStatus.COMPLAINED;
updateData.complainedAt = now;
// Unsubscribe contact
if (email.contactId) {
await prisma.contact.update({
where: {id: email.contactId},
data: {subscribed: false},
});
}
break;
}
await prisma.email.update({
where: {id: emailId},
data: updateData,
});
// Track event
await prisma.event.create({
data: {
projectId: email.projectId,
contactId: email.contactId,
emailId: email.id,
name: `email.${eventType}`,
data: metadata ? (metadata as Prisma.InputJsonValue) : undefined,
},
});
}
/**
* Get email statistics for a project
*/
public static async getStats(projectId: string, startDate?: Date, endDate?: Date) {
const where: Prisma.EmailWhereInput = {
projectId,
...(startDate || endDate
? {
createdAt: {
...(startDate ? {gte: startDate} : {}),
...(endDate ? {lte: endDate} : {}),
},
}
: {}),
};
const [total, sent, delivered, opened, clicked, bounced, failed] = await Promise.all([
prisma.email.count({where}),
prisma.email.count({where: {...where, status: EmailStatus.SENT}}),
prisma.email.count({where: {...where, status: EmailStatus.DELIVERED}}),
prisma.email.count({where: {...where, status: EmailStatus.OPENED}}),
prisma.email.count({where: {...where, status: EmailStatus.CLICKED}}),
prisma.email.count({where: {...where, status: EmailStatus.BOUNCED}}),
prisma.email.count({where: {...where, status: EmailStatus.FAILED}}),
]);
return {
total,
sent,
delivered,
opened,
clicked,
bounced,
failed,
openRate: sent > 0 ? (opened / sent) * 100 : 0,
clickRate: sent > 0 ? (clicked / sent) * 100 : 0,
bounceRate: sent > 0 ? (bounced / sent) * 100 : 0,
};
}
/**
* Format email template by replacing variables in subject and body
* Supports {{variable}} and {{variable ?? defaultValue}} syntax
*/
public static format({subject, body, data}: {subject: string; body: string; data: Record<string, unknown>}): {
subject: string;
body: string;
} {
const replaceVariables = (text: string) => {
return text.replace(/\{\{(.*?)\}\}/g, (match, key) => {
const [mainKey, defaultValue] = key.split('??').map((s: string) => s.trim());
// Handle array values (for lists)
if (Array.isArray(data[mainKey])) {
return data[mainKey].map((e: string) => `<li>${e}</li>`).join('\n');
}
return data[mainKey] ?? defaultValue ?? '';
});
};
return {
subject: replaceVariables(subject),
body: replaceVariables(body),
};
}
/**
* Compile HTML email with optional unsubscribe footer and badge
* Adds unsubscribe link and Plunk badge for free tier users (only when billing is enabled)
*/
public static compile({
content,
contact,
project,
includeUnsubscribe = true,
}: {
content: string;
contact: Contact;
project: Project;
includeUnsubscribe?: boolean;
}): string {
let html = content;
const unsubscribeHtml = includeUnsubscribe
? `<table align="center" width="100%" style="max-width: 480px; width: 100%; margin-left: auto; margin-right: auto; font-family: Inter, ui-sans-serif, system-ui, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'; border: 0; cellpadding: 0; cellspacing: 0;" role="presentation">
<tbody>
<tr>
<td>
<hr style="border: none; border-top: 1px solid #eaeaea; width: 100%; margin-top: 12px; margin-bottom: 12px;">
<p style="font-size: 12px; line-height: 24px; margin: 16px 0; text-align: center; color: rgb(64, 64, 64);">
You received this email because you agreed to receive emails from ${project.name}. If you no longer wish to receive emails like this, please
<a href="${DASHBOARD_URI}/unsubscribe/${contact.id}">update your preferences</a>.
</p>
</td>
</tr>
</tbody>
</table>`
: '';
// Add Plunk badge if billing is enabled and project has no subscription (free tier)
const badgeHtml =
STRIPE_ENABLED && project.subscription === null
? `<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;">
<tbody>
<tr>
<td style="direction:ltr;font-size:0px;padding:20px 0;text-align:center;">
<div class="mj-column-per-100 mj-outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="center" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse;border-spacing:0px;">
<tbody>
<tr>
<td style="width:180px;">
<a href="${LANDING_URI}?ref=badge" target="_blank">
<img height="auto" src="https://cdn.useplunk.com/badge.png" style="border:0;display:block;outline:none;text-decoration:none;height:auto;width:100%;font-size:13px;" width="180" />
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>`
: '';
// Combine footer and badge
const footerHtml = `${unsubscribeHtml}${badgeHtml}`;
// Insert before closing body tag if it exists, otherwise append
if (html.includes('</body>')) {
html = html.replace('</body>', `${footerHtml}</body>`);
} else {
html = `${html}${footerHtml}`;
}
return html;
}
/**
* Queue an email for sending
* Adds email to the BullMQ queue for processing by workers
*/
private static async queueEmail(emailId: string, delay?: number): Promise<void> {
await QueueService.queueEmail(emailId, delay);
}
}