32 lines
1.4 KiB
Plaintext
32 lines
1.4 KiB
Plaintext
---
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title: Tracking
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description: Tracking for opens and clicks in your emails
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icon: HatGlasses
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---
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Plunk provides built-in tracking for email opens and link clicks. This allows you to monitor the engagement of your emails and gain insights into how your contacts interact with your content.
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## Open tracking
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When open tracking is enabled, Plunk includes a small, invisible tracking pixel in your emails. When a contact opens the email, the pixel is loaded, and Plunk records the open event.
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### Considerations
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- Open tracking relies on the loading of images in the email client. If a contact has images disabled, the open event may not be recorded.
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- Some email clients may pre-load images, which can result in false open events.
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## Click tracking
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Click tracking is enabled by default for all emails sent through Plunk. When a contact clicks on a link in the email, Plunk records the click event and tracks which link was clicked.
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### Considerations
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- Click tracking works by rewriting the URLs in your email to point to Plunk's tracking servers
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- Some email clients or security software may block tracking links, which can result in missed click events
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## Configuration
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There are three levels of configuration for tracking:
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| Level | Description |
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|-------|-------------|
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| Enabled | Tracking is enabled for all emails |
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| Disabled | Tracking is disabled for all emails |
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| Marketing only | Tracking is enabled only for marketing emails (templates and campaigns) | |