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fix: update project disabled messages for clarity and consistency

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This commit is contained in:
Dries Augustyns
2026-04-24 19:21:07 +02:00
parent 1c89ed083e
commit d7eb85ffdd
10 changed files with 84 additions and 68 deletions
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packages/email/src/emails/ProjectDisabled.tsx
+10 -32
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@@ -15,7 +15,7 @@ interface ProjectDisabledEmailProps {
export function ProjectDisabledEmail({
projectName = 'My Project',
projectId = 'proj_example123',
violations = ['Bounce rate exceeded 10% threshold', 'Complaint rate exceeded 0.5% threshold'],
violations: _violations = [],
dashboardUrl = 'https://next-app.useplunk.com',
landingUrl = 'https://www.useplunk.com',
}: ProjectDisabledEmailProps) {
@@ -27,53 +27,31 @@ export function ProjectDisabledEmail({
<Heading className="mb-2 mt-0 text-2xl font-semibold tracking-tight text-gray-900">Project disabled</Heading>
<Text className="mb-8 mt-0 text-base leading-relaxed text-gray-600">
Your project <strong className="font-medium text-gray-900">{projectName}</strong> has been automatically
disabled to protect your sender reputation.
Your project <strong className="font-medium text-gray-900">{projectName}</strong> has been disabled. All
scheduled campaigns and workflows have been cancelled.
</Text>
<Section className="mb-8 overflow-hidden rounded-lg" style={{border: '1px solid #e5e7eb'}}>
<Section className="bg-gray-50 px-6 py-4">
<Text className="mb-0 mt-0 text-xs font-medium uppercase tracking-wider text-gray-500">
Issues detected
</Text>
</Section>
<Section className="px-6 py-6">
{violations.map((violation, index) => (
<Section key={index} className="mb-3 last:mb-0">
<Text className="mb-0 mt-0 text-sm leading-relaxed text-gray-700">{violation}</Text>
</Section>
))}
</Section>
</Section>
<Section className="mb-8 rounded-lg bg-red-50 px-6 py-4" style={{border: '1px solid #fca5a5'}}>
<Text className="mb-0 mt-0 text-sm leading-relaxed text-red-900">
High bounce or complaint rates can severely damage your sender reputation and email deliverability. We've
disabled your project to prevent further issues.
Your project has been flagged during a routine review and disabled to protect your account and our platform.
Please contact our support team for more details and to resolve this issue.
</Text>
</Section>
<Heading className="mb-4 mt-0 text-lg font-semibold text-gray-900">Steps to restore your project</Heading>
<Heading className="mb-4 mt-0 text-lg font-semibold text-gray-900">Next steps</Heading>
<Section className="mb-8">
<Section className="mb-3">
<Text className="mb-1 mt-0 text-sm font-medium text-gray-900">Review your email lists</Text>
<Text className="mb-1 mt-0 text-sm font-medium text-gray-900">Contact support</Text>
<Text className="mb-0 mt-0 text-sm leading-relaxed text-gray-600">
Remove invalid or unengaged contacts
Reach out to our support team to understand the reason for the suspension and how to resolve it
</Text>
</Section>
<Section className="mb-3">
<Text className="mb-1 mt-0 text-sm font-medium text-gray-900">Verify recipient consent</Text>
<Text className="mb-1 mt-0 text-sm font-medium text-gray-900">Review your account</Text>
<Text className="mb-0 mt-0 text-sm leading-relaxed text-gray-600">
Ensure you have proper consent from all recipients
</Text>
</Section>
<Section>
<Text className="mb-1 mt-0 text-sm font-medium text-gray-900">Check email content</Text>
<Text className="mb-0 mt-0 text-sm leading-relaxed text-gray-600">
Verify your content follows best practices and isn't triggering spam filters
While you wait, review your sending practices and ensure they comply with our terms of service
</Text>
</Section>
</Section>