Update issue templates

.github/ISSUE_TEMPLATE/feature-requests.md

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+---
+name: Feature requests
+about: Use this template to suggest new features for Plunk
+title: ''
+labels: enhancement
+assignees: ''
+
+---
+
+## Is your feature request related to a problem?
+
+A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+
+## Describe the solution you'd like
+A clear and concise description of what you want to happen.
+
+## Alternatives or workarounds
+A clear and concise description of any alternative solutions or features you've considered.
+
+## Additional context
+Add any other context or screenshots about the feature request here.

.github/ISSUE_TEMPLATE/product-issues.md

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+---
+name: Product Issues
+about: Use this template for bugs and issues on Plunk
+title: ''
+labels: bug, self-hosting
+assignees: ''
+
+---
+
+## Description
+
+
+## To Reproduce
+
+## Expected behavior
+
+## Environment
+
+Please select the option that applies:
+
+* Deployment type:
+
+  * [ ] Hosted
+  * [ ] Self-hosted
+
+If self-hosted, please provide relevant details (Docker, Kubernetes, bare metal, etc.):
+
+
+## Version verification
+
+> ⚠️ **Important:**
+> Self-hosted issues **must** be reproduced on the latest commit.
+> Issues without a confirmed commit SHA may be closed without investigation.
+
+* [ ] I am using the hosted version
+
+**If self-hosted:**
+
+* [ ] I have confirmed this issue still exists on the **latest commit** (not the `latest` tag)
+
+  * Commit SHA tested: `__________`
+
+## Logs / Error output
+
+If applicable, add logs, stack traces, or error messages here.
+
+```
+PASTE LOGS HERE
+```
+
+## Screenshots / Recordings / Additional context
+
+---
+
+## Checklist
+
+Please confirm the following before submitting:
+
+* [ ] I have searched existing issues to ensure this bug has not already been reported
+* [ ] I have provided clear reproduction steps
+* [ ] I have included all relevant environment details