* feat: add no users found fallback action for routing forms
- Add NoUsersFoundFallbackActionType enum with CustomPageMessage and ExternalRedirectUrl options
- Add noUsersFoundFallbackAction field to zodNonRouterRoute schema
- Add NoUsersFoundFallback UI component in RouteBuilder for configuring fallback action
- Update handleResponse to return noUsersFoundFallbackAction when no team members match
- Add i18n translation keys for new UI strings
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* refactor: change fallback to use same action options as main route
- Replace noUsersFoundFallbackAction with fallbackAction that has same structure as main action
- Add action dropdown and input fields to fallback attributes query builder section
- Support Event redirect, External URL, and Custom page options in fallback
- Remove separate NoUsersFoundFallback toggle component
- Update handleResponse to return fallbackAction
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: ensure fallbackAction type is always defined in onChange handlers
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: add guards for route.fallbackAction in onChange handlers
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: only return fallbackAction when no users are found
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* refactor: restructure fallback section to mirror main route structure
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: ensure backwards compatibility for existing routes with fallbackAttributesQueryValue
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: initialize fallbackAction with main event type for backwards compatibility
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: include fallbackAction in getRoutesToSave to persist changes
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: use fallbackAction in getRoutedUrl when no team members found
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: use i18n for fallback label and add tests for fallback action
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: do not trigger fallback action when CRM contact owner is found
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: prioritize fallbackAction over fallbackAttributesQueryValue
When a route has a fallbackAction configured, skip the
fallbackAttributesQueryValue to ensure the fallbackAction is triggered
when no team members are found. This maintains backwards compatibility
by only using fallbackAttributesQueryValue when fallbackAction is not set.
Also treats teamMemberIdsMatchingAttributeLogic being null (routing couldn't
run, e.g., missing orgId) the same as an empty array for the purpose of
triggering the fallbackAction.
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
* refactor: extract RouteActionSelector shared component for action selection UI
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: add i18n string for default custom page message
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* feat: add webhook trigger when routing form fallback route is hit
- Add ROUTING_FORM_FALLBACK_HIT to WebhookTriggerEvents enum in Prisma schema
- Add new trigger to routing-forms webhook triggers in constants
- Add translation string for the new webhook trigger
- Implement triggerFallbackWebhook function in formSubmissionUtils.ts
- Call webhook trigger from handleResponse.ts when fallback action is used
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: remove webhook object from error log to avoid exposing secrets
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* revert: remove webhook trigger changes (to be moved to separate PR)
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* feat: add webhook trigger when routing form fallback route is hit
- Add ROUTING_FORM_FALLBACK_HIT to WebhookTriggerEvents enum in Prisma schema
- Add new trigger to routing-forms webhook triggers in constants
- Add translation string for the new webhook trigger
- Implement triggerFallbackWebhook function in formSubmissionUtils.ts
- Call webhook trigger from handleResponse.ts when fallback action is used
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: remove webhook object from error log to avoid exposing secrets
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: add ROUTING_FORM_FALLBACK_HIT to PayloadBuilderFactory trigger mapping
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* style: apply biome formatting fixes
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: restore removed comments in RouteBuilder
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* chore: add prisma migration for ROUTING_FORM_FALLBACK_HIT enum value
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* fix: add ROUTING_FORM_FALLBACK_HIT to FormTriggerEvents type union
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* test: add test coverage for triggerFallbackWebhook function
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* refactor: consolidate fallback webhook firing with form submission webhooks
Move ROUTING_FORM_FALLBACK_HIT webhooks into the same Promise.all() batch
as FORM_SUBMITTED / FORM_SUBMITTED_NO_EVENT, eliminating redundant
getWebhooks/getWebhookTargetEntity/getOrgIdFromMemberOrTeamId calls.
- Add fallbackAction parameter to _onFormSubmission and onSubmissionOfFormResponse
- Remove triggerFallbackWebhook function and all its usages/imports
- Move getFallbackAction() earlier in handleResponse.ts and pass result through
- Update all tests to verify batched webhook behavior
Co-Authored-By: joe@cal.com <j.auyeung419@gmail.com>
* Add UI option for trigger
* feat: persist fallbackAction on queued form responses
When a routing form response is queued, the fallbackAction determined
during routing is now stored on the QueuedFormResponse record. When
the queued response is later converted to a real FormResponse, the
stored fallbackAction is passed to onSubmissionOfFormResponse so the
ROUTING_FORM_FALLBACK_HIT webhook fires correctly.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
* test: add coverage for fallbackAction in queued form response flow
Verify that fallbackAction is persisted when queuing and passed through
to onSubmissionOfFormResponse when the queued response is converted.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
---------
Co-authored-by: Devin AI <158243242+devin-ai-integration[bot]@users.noreply.github.com>
Co-authored-by: Claude Opus 4.5 <noreply@anthropic.com>
