import { z } from "zod"; import dayjs from "@calcom/dayjs"; import { makeSqlCondition } from "@calcom/features/data-table/lib/server"; import type { FilterValue, TextFilterValue, TypedColumnFilter } from "@calcom/features/data-table/lib/types"; import type { ColumnFilterType } from "@calcom/features/data-table/lib/types"; import { isMultiSelectFilterValue, isTextFilterValue, isNumberFilterValue, isSingleSelectFilterValue, } from "@calcom/features/data-table/lib/utils"; import type { DateRange } from "@calcom/features/insights/server/insightsDateUtils"; import type { PrismaClient } from "@calcom/prisma"; import { Prisma } from "@calcom/prisma/client"; import type { BookingStatus } from "@calcom/prisma/enums"; import { MembershipRole } from "@calcom/prisma/enums"; import { MembershipRepository } from "../repository/membership"; import { TeamRepository } from "../repository/team"; export const insightsRoutingServiceOptionsSchema = z.discriminatedUnion("scope", [ z.object({ scope: z.literal("user"), userId: z.number(), orgId: z.number(), }), z.object({ scope: z.literal("org"), userId: z.number(), orgId: z.number(), }), z.object({ scope: z.literal("team"), userId: z.number(), orgId: z.number(), teamId: z.number(), }), ]); export type InsightsRoutingServicePublicOptions = { scope: "user" | "org" | "team"; userId: number; orgId: number | null; teamId: number | undefined; }; export type InsightsRoutingServiceOptions = z.infer; export type InsightsRoutingServiceFilterOptions = { startDate: string; endDate: string; columnFilters?: TypedColumnFilter[]; }; export type InsightsRoutingTableItem = { id: number; uuid: string | null; formId: string; formName: string; formTeamId: number | null; formUserId: number; bookingUid: string | null; bookingId: number | null; bookingStatus: BookingStatus | null; bookingStatusOrder: number | null; bookingCreatedAt: Date | null; bookingUserId: number | null; bookingUserName: string | null; bookingUserEmail: string | null; bookingUserAvatarUrl: string | null; bookingAssignmentReason: string | null; bookingStartTime: Date | null; bookingEndTime: Date | null; eventTypeId: number | null; eventTypeParentId: number | null; eventTypeSchedulingType: string | null; createdAt: Date; utm_source: string | null; utm_medium: string | null; utm_campaign: string | null; utm_term: string | null; utm_content: string | null; bookingAttendees: Array<{ name: string; timeZone: string; email: string; phoneNumber: string | null; }>; fields: Array<{ fieldId: string | null; valueString: string | null; valueNumber: number | null; valueStringArray: string[] | null; }>; }; const NOTHING_CONDITION = Prisma.sql`1=0`; // Define allowed column names for sorting to prevent SQL injection const ALLOWED_SORT_COLUMNS = new Set([ "id", "uuid", "formId", "formName", "formTeamId", "formUserId", "bookingUid", "bookingId", "bookingStatus", "bookingStatusOrder", "bookingCreatedAt", "bookingUserId", "bookingUserName", "bookingUserEmail", "bookingUserAvatarUrl", "bookingAssignmentReason", "bookingStartTime", "bookingEndTime", "eventTypeId", "eventTypeParentId", "eventTypeSchedulingType", "createdAt", "utm_source", "utm_medium", "utm_campaign", "utm_term", "utm_content", ]); type GetConditionsOptions = { exclude?: { createdAt?: boolean; columnFilterIds?: string[]; }; }; export class InsightsRoutingBaseService { private prisma: PrismaClient; private options: InsightsRoutingServiceOptions | null; private filters: InsightsRoutingServiceFilterOptions; constructor({ prisma, options, filters, }: { prisma: PrismaClient; options: InsightsRoutingServicePublicOptions; filters: InsightsRoutingServiceFilterOptions; }) { this.prisma = prisma; const validation = insightsRoutingServiceOptionsSchema.safeParse(options); this.options = validation.success ? validation.data : null; this.filters = filters; } /** * Returns routing funnel data split by the given date ranges. * @param dateRanges Array of { startDate, endDate, formattedDate } */ async getRoutingFunnelData(dateRanges: DateRange[]) { if (!dateRanges.length) return []; // Validate date formats for (const range of dateRanges) { if (isNaN(Date.parse(range.startDate)) || isNaN(Date.parse(range.endDate))) { throw new Error(`Invalid date format in range: ${range.startDate} - ${range.endDate}`); } } const baseConditions = await this.getBaseConditions(); // Build the CASE statements for each date range with proper date casting const caseStatements = dateRanges .map( (dateRange) => Prisma.sql` WHEN "createdAt" >= ${dateRange.startDate}::timestamp AND "createdAt" <= ${dateRange.endDate}::timestamp THEN ${dateRange.formattedDate} ` ) .reduce((acc, curr) => Prisma.sql`${acc} ${curr}`); // Single query to get all data grouped by date ranges using CTE const query = Prisma.sql` WITH date_ranged_data AS ( SELECT CASE ${caseStatements} ELSE NULL END as "dateRange", "bookingUid", "bookingStatus" FROM "RoutingFormResponseDenormalized" rfrd WHERE ${baseConditions} ) SELECT "dateRange", COUNT(*) as "totalSubmissions", COUNT(CASE WHEN "bookingUid" IS NOT NULL THEN 1 END) as "successfulRoutings", COUNT(CASE WHEN "bookingStatus" NOT IN ('cancelled', 'rejected') THEN 1 END) as "acceptedBookings" FROM date_ranged_data WHERE "dateRange" IS NOT NULL GROUP BY "dateRange" ORDER BY "dateRange" `; const results = await this.prisma.$queryRaw< Array<{ dateRange: string | null; totalSubmissions: bigint; successfulRoutings: bigint; acceptedBookings: bigint; }> >(query); // Create a map of results by dateRange for easy lookup const resultsMap = new Map( results .filter((row): row is typeof row & { dateRange: string } => row.dateRange !== null) .map((row) => [ row.dateRange, { name: row.dateRange, totalSubmissions: Number(row.totalSubmissions), successfulRoutings: Number(row.successfulRoutings), acceptedBookings: Number(row.acceptedBookings), }, ]) ); // Return all date ranges, filling with 0 values for missing data return dateRanges.map((dateRange) => { const existingData = resultsMap.get(dateRange.formattedDate); const data = existingData || { name: dateRange.formattedDate, totalSubmissions: 0, successfulRoutings: 0, acceptedBookings: 0, }; return { ...data, formattedDateFull: dateRange.formattedDateFull, }; }); } /** * Returns paginated table data for routing form responses. * @param sorting Array of sorting objects with id and desc properties * @param limit Number of records to return * @param offset Number of records to skip */ async getTableData({ sorting, limit, offset, }: { sorting?: Array<{ id: string; desc: boolean }>; limit: number; offset: number; }) { const baseConditions = await this.getBaseConditions(); // Build ORDER BY clause const orderByClause = this.buildOrderByClause(sorting); // Get total count const totalCountQuery = Prisma.sql` SELECT COUNT(*) as count FROM "RoutingFormResponseDenormalized" rfrd WHERE ${baseConditions} `; const totalCountResult = await this.prisma.$queryRaw>(totalCountQuery); const totalCount = Number(totalCountResult[0]?.count || 0); // Get paginated data with JSON aggregation for attendees and fields const dataQuery = Prisma.sql` SELECT rfrd."id", rfrd."uuid", rfrd."formId", rfrd."formName", rfrd."formTeamId", rfrd."formUserId", rfrd."bookingUid", rfrd."bookingId", UPPER(rfrd."bookingStatus"::text) as "bookingStatus", rfrd."bookingStatusOrder", rfrd."bookingCreatedAt", rfrd."bookingUserId", rfrd."bookingUserName", rfrd."bookingUserEmail", rfrd."bookingUserAvatarUrl", rfrd."bookingAssignmentReason", rfrd."bookingStartTime", rfrd."bookingEndTime", rfrd."eventTypeId", rfrd."eventTypeParentId", rfrd."eventTypeSchedulingType", rfrd."createdAt", rfrd."utm_source", rfrd."utm_medium", rfrd."utm_campaign", rfrd."utm_term", rfrd."utm_content", ( SELECT COALESCE( json_agg( json_build_object( 'name', a."name", 'timeZone', a."timeZone", 'email', a."email", 'phoneNumber', a."phoneNumber" ) ) FILTER (WHERE a."id" IS NOT NULL), '[]'::json ) FROM "Booking" b2 LEFT JOIN "Attendee" a ON a."bookingId" = b2."id" WHERE b2."uid" = rfrd."bookingUid" ) as "bookingAttendees", ( SELECT COALESCE( json_agg( json_build_object( 'fieldId', f."fieldId", 'valueString', f."valueString", 'valueNumber', f."valueNumber", 'valueStringArray', f."valueStringArray" ) ) FILTER (WHERE f."fieldId" IS NOT NULL), '[]'::json ) FROM "RoutingFormResponseField" f WHERE f."responseId" = rfrd."id" ) as "fields" FROM "RoutingFormResponseDenormalized" rfrd WHERE ${baseConditions} ${orderByClause} LIMIT ${limit} OFFSET ${offset} `; const data = await this.prisma.$queryRaw>(dataQuery); return { total: totalCount, data, }; } async getRoutingFormStats() { const baseConditions = await this.getBaseConditions(); // Check if bookingUid filter is applied - if so, return null as metrics don't provide value const bookingUid = this.filters.columnFilters?.find((filter) => filter.id === "bookingUid"); if (bookingUid && isTextFilterValue(bookingUid.value) && bookingUid.value.data) { // If bookingUid filter is applied, total count should be either 0 or 1. // So this metrics doesn't provide any value. return null; } // Get total count const totalQuery = Prisma.sql` SELECT COUNT(*) as count FROM "RoutingFormResponseDenormalized" rfrd WHERE ${baseConditions} `; const totalResult = await this.prisma.$queryRaw>(totalQuery); // Get total without booking count const totalWithoutBookingQuery = Prisma.sql` SELECT COUNT(*) as count FROM "RoutingFormResponseDenormalized" rfrd WHERE (${baseConditions}) AND ("bookingUid" IS NULL) `; const totalWithoutBookingResult = await this.prisma.$queryRaw>( totalWithoutBookingQuery ); const total = Number(totalResult[0]?.count || 0); const totalWithoutBooking = Number(totalWithoutBookingResult[0]?.count || 0); return { total, totalWithoutBooking, totalWithBooking: total - totalWithoutBooking, }; } private buildOrderByClause(sorting?: Array<{ id: string; desc: boolean }>): Prisma.Sql { if (!sorting || sorting.length === 0) { return Prisma.sql`ORDER BY "createdAt" DESC`; } const orderByParts = sorting .filter((sort) => ALLOWED_SORT_COLUMNS.has(sort.id)) .map((sort) => { const direction = sort.desc ? Prisma.sql`DESC` : Prisma.sql`ASC`; return Prisma.sql`"${Prisma.raw(sort.id)}" ${direction}`; }); if (orderByParts.length === 0) { return Prisma.sql`ORDER BY "createdAt" DESC`; } return Prisma.sql`ORDER BY ${orderByParts.reduce((acc, part, index) => { if (index === 0) return part; return Prisma.sql`${acc}, ${part}`; })}`; } /** * Returns routed to per period data with pagination support. * @param period The period type (day, week, month) * @param limit Optional limit for results * @param searchQuery Optional search query for user names/emails */ async getRoutedToPerPeriodData({ period, limit, searchQuery, }: { period: "perDay" | "perWeek" | "perMonth"; limit?: number; searchQuery?: string; }) { const dayJsPeriodMap = { perDay: "day", perWeek: "week", perMonth: "month", } as const; const dayjsPeriod = dayJsPeriodMap[period]; const startDate = dayjs(this.filters.startDate).startOf(dayjsPeriod).toDate(); const endDate = dayjs(this.filters.endDate).endOf(dayjsPeriod).toDate(); const baseConditions = await this.getBaseConditions({ exclude: { createdAt: true } }); // Build search condition const searchCondition = searchQuery ? Prisma.sql`("bookingUserName" ILIKE ${`%${searchQuery}%`} OR "bookingUserEmail" ILIKE ${`%${searchQuery}%`})` : Prisma.sql`1 = 1`; // Get users who have been routed to during the period const usersQuerySql = Prisma.sql` SELECT DISTINCT ON ("bookingUserId") "bookingUserId" as id, "bookingUserName" as name, "bookingUserEmail" as email, "bookingUserAvatarUrl" as "avatarUrl" FROM "RoutingFormResponseDenormalized" rfrd WHERE "bookingUid" IS NOT NULL AND "bookingUserId" IS NOT NULL AND "createdAt" >= ${startDate} AND "createdAt" <= ${endDate} AND ${baseConditions} AND ${searchCondition} ORDER BY "bookingUserId", "createdAt" DESC ${limit ? Prisma.sql`LIMIT ${limit}` : Prisma.empty} `; const usersQuery = await this.prisma.$queryRaw< Array<{ id: number; name: string | null; email: string | null; avatarUrl: string | null; }> >(usersQuerySql); const users = usersQuery; // Return early if no users found if (users.length === 0) { return { users: { data: [], nextCursor: undefined, }, periodStats: { data: [], nextCursor: undefined, }, }; } // Get periods with pagination const periodStatsQuery = Prisma.sql` WITH RECURSIVE date_range AS ( SELECT date_trunc(${dayjsPeriod}, ${startDate}::timestamp) as date UNION ALL SELECT date + (CASE WHEN ${dayjsPeriod} = 'day' THEN interval '1 day' WHEN ${dayjsPeriod} = 'week' THEN interval '1 week' WHEN ${dayjsPeriod} = 'month' THEN interval '1 month' END) FROM date_range WHERE date + (CASE WHEN ${dayjsPeriod} = 'day' THEN interval '1 day' WHEN ${dayjsPeriod} = 'week' THEN interval '1 week' WHEN ${dayjsPeriod} = 'month' THEN interval '1 month' END) <= date_trunc(${dayjsPeriod}, ${endDate}::timestamp) ), all_users AS ( SELECT unnest(ARRAY[${Prisma.join(users.map((u) => u.id))}]) as user_id ), paginated_periods AS ( SELECT date as period_start FROM date_range ORDER BY date ASC ${limit ? Prisma.sql`LIMIT ${limit}` : Prisma.empty} ), date_user_combinations AS ( SELECT period_start, user_id as "userId" FROM paginated_periods CROSS JOIN all_users ), booking_counts AS ( SELECT "bookingUserId", date_trunc(${dayjsPeriod}, "createdAt") as period_start, COUNT(DISTINCT "bookingId")::integer as total FROM "RoutingFormResponseDenormalized" rfrd WHERE "bookingUserId" IN (SELECT user_id FROM all_users) AND "createdAt" >= (SELECT MIN(period_start) FROM paginated_periods) AND "createdAt" < ( (SELECT MAX(period_start) FROM paginated_periods) + (CASE WHEN ${dayjsPeriod} = 'day' THEN interval '1 day' WHEN ${dayjsPeriod} = 'week' THEN interval '1 week' WHEN ${dayjsPeriod} = 'month' THEN interval '1 month' END) ) AND ${baseConditions} GROUP BY 1, 2 ) SELECT c."userId", c.period_start, COALESCE(b.total, 0)::integer as total FROM date_user_combinations c LEFT JOIN booking_counts b ON b."bookingUserId" = c."userId" AND b.period_start = c.period_start ORDER BY c.period_start ASC, c."userId" ASC `; const periodStats = await this.prisma.$queryRaw< Array<{ userId: number; period_start: Date; total: number; }> >(periodStatsQuery); // Get statistics for the entire period for comparison const statsQuerySql = Prisma.sql` SELECT "bookingUserId" as "userId", COUNT(DISTINCT "bookingId")::integer as total_bookings FROM "RoutingFormResponseDenormalized" rfrd WHERE "bookingUid" IS NOT NULL AND "createdAt" >= ${startDate} AND "createdAt" <= ${endDate} AND ${baseConditions} GROUP BY "bookingUserId" ORDER BY total_bookings ASC `; const statsQuery = await this.prisma.$queryRaw< Array<{ userId: number; total_bookings: number; }> >(statsQuerySql); // Calculate average and median const average = statsQuery.reduce((sum, stat) => sum + Number(stat.total_bookings), 0) / statsQuery.length || 0; const median = statsQuery[Math.floor(statsQuery.length / 2)]?.total_bookings || 0; // Create a map of user performance indicators const userPerformance = statsQuery.reduce((acc, stat) => { acc[stat.userId] = { total: stat.total_bookings, performance: stat.total_bookings > average ? "above_average" : stat.total_bookings === median ? "median" : stat.total_bookings < average ? "below_average" : "at_average", }; return acc; }, {} as Record); return { users: { data: users.map((user) => ({ ...user, performance: userPerformance[user.id]?.performance || "no_data", totalBookings: userPerformance[user.id]?.total || 0, })), }, periodStats: { data: periodStats, }, }; } /** * Get routed to per period data for CSV export * @param period The period type (day, week, month) * @param searchQuery Optional search query for user names/emails */ async getRoutedToPerPeriodCsvData({ period, searchQuery, }: { period: "perDay" | "perWeek" | "perMonth"; searchQuery?: string; }) { // Call the main method without limit to get all data const data = await this.getRoutedToPerPeriodData({ period, searchQuery, // No limit = get all data }); // Transform to CSV format const userStatsMap = new Map>(); data.periodStats.data.forEach((stat) => { const userId = stat.userId; if (!userStatsMap.has(userId)) { userStatsMap.set(userId, {}); } const userStat = userStatsMap.get(userId); if (userStat) { userStat[stat.period_start.toISOString()] = stat.total; } }); return data.users.data.map((user) => { const stats = userStatsMap.get(user.id) || {}; const periodData = Object.entries(stats).reduce( (acc, [periodStart, total]) => ({ ...acc, [`Responses ${dayjs(periodStart).format("YYYY-MM-DD")}`]: total.toString(), }), {} as Record ); return { "User ID": user.id.toString(), Name: user.name || "", Email: user.email || "", "Total Bookings": user.totalBookings.toString(), Performance: user.performance, ...periodData, }; }); } async getBaseConditions(conditionsOptions?: GetConditionsOptions): Promise { const authConditions = await this.getAuthorizationConditions(); const filterConditions = await this.getFilterConditions(conditionsOptions); if (authConditions && filterConditions) { return Prisma.sql`((${authConditions}) AND (${filterConditions}))`; } else if (authConditions) { return Prisma.sql`(${authConditions})`; } else if (filterConditions) { return Prisma.sql`(${filterConditions})`; } else { return NOTHING_CONDITION; } } async getFilterConditions(conditionsOptions?: GetConditionsOptions): Promise { const conditions: Prisma.Sql[] = []; const exclude = (conditionsOptions || {}).exclude || {}; // Date range filtering if (!exclude.createdAt) { conditions.push( Prisma.sql`rfrd."createdAt" >= ${this.filters.startDate}::timestamp AND rfrd."createdAt" <= ${this.filters.endDate}::timestamp` ); } const columnFilters = (this.filters.columnFilters || []).filter( (filter) => !(exclude.columnFilterIds || []).includes(filter.id) ); // Extract specific filters from columnFilters // Convert columnFilters array to object for easier access const filtersMap = columnFilters.reduce((acc, filter) => { acc[filter.id] = filter; return acc; }, {} as Record>) || {}; // Extract booking status order filter const bookingStatusOrder = filtersMap["bookingStatusOrder"]; if (bookingStatusOrder && isMultiSelectFilterValue(bookingStatusOrder.value)) { const statusCondition = makeSqlCondition(bookingStatusOrder.value); if (statusCondition) { conditions.push(Prisma.sql`rfrd."bookingStatusOrder" ${statusCondition}`); } } // Extract booking assignment reason filter const bookingAssignmentReason = filtersMap["bookingAssignmentReason"]; if (bookingAssignmentReason && isTextFilterValue(bookingAssignmentReason.value)) { const reasonCondition = makeSqlCondition(bookingAssignmentReason.value); if (reasonCondition) { conditions.push(Prisma.sql`rfrd."bookingAssignmentReason" ${reasonCondition}`); } } // Extract booking UID filter const bookingUid = filtersMap["bookingUid"]; if (bookingUid && isTextFilterValue(bookingUid.value)) { const uidCondition = makeSqlCondition(bookingUid.value); if (uidCondition) { conditions.push(Prisma.sql`rfrd."bookingUid" ${uidCondition}`); } } // Extract attendee name filter const attendeeName = filtersMap["attendeeName"]; if (attendeeName && isTextFilterValue(attendeeName.value)) { const nameCondition = this.buildAttendeeSqlCondition(attendeeName.value, "name"); if (nameCondition) { conditions.push(nameCondition); } } // Extract attendee email filter const attendeeEmail = filtersMap["attendeeEmail"]; if (attendeeEmail && isTextFilterValue(attendeeEmail.value)) { const emailCondition = this.buildAttendeeSqlCondition(attendeeEmail.value, "email"); if (emailCondition) { conditions.push(emailCondition); } } // Extract attendee phone filter const attendeePhone = filtersMap["attendeePhone"]; if (attendeePhone && isTextFilterValue(attendeePhone.value)) { const phoneCondition = this.buildAttendeeSqlCondition(attendeePhone.value, "phone"); if (phoneCondition) { conditions.push(phoneCondition); } } // Extract member user IDs filter (multi-select) const memberUserIds = filtersMap["bookingUserId"]; if (memberUserIds && isMultiSelectFilterValue(memberUserIds.value)) { conditions.push(Prisma.sql`rfrd."bookingUserId" = ANY(${memberUserIds.value.data})`); } // Extract form ID filter (single-select) const formId = filtersMap["formId"]; if (formId && isSingleSelectFilterValue(formId.value)) { const formIdCondition = makeSqlCondition(formId.value); if (formIdCondition) { conditions.push(Prisma.sql`rfrd."formId" ${formIdCondition}`); } } const fieldIdSchema = z.string().uuid(); const fieldFilters = (columnFilters || []).filter((filter) => fieldIdSchema.safeParse(filter.id).success); if (fieldFilters.length > 0) { const fieldConditions = fieldFilters .map((fieldFilter) => this.buildFormFieldSqlCondition(fieldFilter.id, fieldFilter.value)) .filter((condition): condition is Prisma.Sql => condition !== null); if (fieldConditions.length > 0) { // Join multiple field conditions with AND const joinedConditions = fieldConditions.reduce((acc, condition, index) => { if (index === 0) return condition; return Prisma.sql`(${acc}) AND (${condition})`; }); conditions.push(joinedConditions); } } if (conditions.length === 0) { return null; } // Join all conditions with AND return conditions.reduce((acc, condition, index) => { if (index === 0) return condition; return Prisma.sql`(${acc}) AND (${condition})`; }); } async getAuthorizationConditions(): Promise { if (!this.options) { return NOTHING_CONDITION; } const scope = this.options.scope; const targetId = scope === "org" ? this.options.orgId : scope === "team" ? this.options.teamId : undefined; if (targetId && scope !== "user") { const isOwnerOrAdmin = await this.isOwnerOrAdmin(this.options.userId, targetId); if (!isOwnerOrAdmin) { return NOTHING_CONDITION; } } if (scope === "user") { return Prisma.sql`rfrd."formUserId" = ${this.options.userId} AND rfrd."formTeamId" IS NULL`; } else if (scope === "org") { return await this.buildOrgAuthorizationCondition(this.options); } else if (scope === "team") { return await this.buildTeamAuthorizationCondition(this.options); } else { return NOTHING_CONDITION; } } private async buildOrgAuthorizationCondition( options: Extract ): Promise { // Get all teams from the organization const teamRepo = new TeamRepository(this.prisma); const teamsFromOrg = await teamRepo.findAllByParentId({ parentId: options.orgId, select: { id: true }, }); const teamIds = [options.orgId, ...teamsFromOrg.map((t) => t.id)]; return Prisma.sql`(rfrd."formTeamId" = ANY(${teamIds})) OR (rfrd."formUserId" = ${options.userId} AND rfrd."formTeamId" IS NULL)`; } private async buildTeamAuthorizationCondition( options: Extract ): Promise { const teamRepo = new TeamRepository(this.prisma); const childTeamOfOrg = await teamRepo.findByIdAndParentId({ id: options.teamId, parentId: options.orgId, select: { id: true }, }); if (options.orgId && !childTeamOfOrg) { return NOTHING_CONDITION; } return Prisma.sql`rfrd."formTeamId" = ${options.teamId}`; } private async isOwnerOrAdmin(userId: number, targetId: number): Promise { // Check if the user is an owner or admin of the organization or team const membership = await MembershipRepository.findUniqueByUserIdAndTeamId({ userId, teamId: targetId }); return Boolean( membership && membership.accepted && membership.role && (membership.role === MembershipRole.OWNER || membership.role === MembershipRole.ADMIN) ); } private buildFormFieldSqlCondition(fieldId: string, filterValue: FilterValue): Prisma.Sql | null { if (isMultiSelectFilterValue(filterValue)) { // For multi-select fields, check if the field contains any of the selected values return Prisma.sql`EXISTS ( SELECT 1 FROM "RoutingFormResponseField" rrf WHERE rrf."responseId" = rfrd."id" AND rrf."fieldId" = ${fieldId} AND rrf."valueStringArray" @> ${filterValue.data.map(String)} )`; } else if (isSingleSelectFilterValue(filterValue)) { return Prisma.sql`EXISTS ( SELECT 1 FROM "RoutingFormResponseField" rrf WHERE rrf."responseId" = rfrd."id" AND rrf."fieldId" = ${fieldId} AND rrf."valueString" = ${filterValue.data} )`; } else if (isTextFilterValue(filterValue)) { const condition = makeSqlCondition(filterValue); if (!condition) { return null; } return Prisma.sql`EXISTS ( SELECT 1 FROM "RoutingFormResponseField" rrf WHERE rrf."responseId" = rfrd."id" AND rrf."fieldId" = ${fieldId} AND rrf."valueString" ${condition} )`; } else if (isNumberFilterValue(filterValue)) { const condition = makeSqlCondition(filterValue); if (!condition) { return null; } return Prisma.sql`EXISTS ( SELECT 1 FROM "RoutingFormResponseField" rrf WHERE rrf."responseId" = rfrd."id" AND rrf."fieldId" = ${fieldId} AND rrf."valueNumber" ${condition} )`; } else { return null; } } private buildAttendeeSqlCondition( filterValue: TextFilterValue, attendeeColumn: "name" | "email" | "phone" ): Prisma.Sql | null { if (!isTextFilterValue(filterValue)) { return null; } const textCondition = makeSqlCondition(filterValue); if (!textCondition) { return null; } // Use switch-case to avoid Prisma.raw for column names let columnCondition: Prisma.Sql; switch (attendeeColumn) { case "name": columnCondition = Prisma.sql`a.name ${textCondition}`; break; case "email": columnCondition = Prisma.sql`a.email ${textCondition}`; break; case "phone": columnCondition = Prisma.sql`a."phoneNumber" ${textCondition}`; break; default: return null; } return Prisma.sql`EXISTS ( SELECT 1 FROM "Booking" b INNER JOIN "Attendee" a ON a."bookingId" = b."id" WHERE b."uid" = rfrd."bookingUid" AND ${columnCondition} )`; } async getFailedBookingsByFieldData(): Promise< Record> > { const baseConditions = await this.getBaseConditions(); // Get failed bookings (responses without a successful booking) grouped by form, field, and option const query = Prisma.sql` WITH form_fields AS ( SELECT DISTINCT rfrd."formId" as form_id, rfrd."formName" as form_name, field->>'id' as field_id, field->>'label' as field_label, opt->>'id' as option_id, opt->>'label' as option_label FROM "RoutingFormResponseDenormalized" rfrd JOIN "App_RoutingForms_Form" f ON rfrd."formId" = f.id, LATERAL jsonb_array_elements(f.fields) as field LEFT JOIN LATERAL jsonb_array_elements(field->'options') as opt ON true WHERE ${baseConditions} ), response_stats AS ( SELECT rfrd."formId", f."fieldId" as field_id, COALESCE(arr.value, f."valueString", f."valueNumber"::text) as selected_option, COUNT(DISTINCT rfrd.id) as response_count FROM "RoutingFormResponseDenormalized" rfrd JOIN "RoutingFormResponseField" f ON rfrd.id = f."responseId" LEFT JOIN LATERAL unnest(f."valueStringArray") as arr(value) ON f."valueStringArray" != '{}' WHERE ${baseConditions} AND rfrd."bookingUid" IS NULL AND COALESCE(arr.value, f."valueString", f."valueNumber"::text) IS NOT NULL GROUP BY rfrd."formId", f."fieldId", COALESCE(arr.value, f."valueString", f."valueNumber"::text) ) SELECT ff.form_id as "formId", ff.form_name as "formName", ff.field_id as "fieldId", ff.field_label as "fieldLabel", ff.option_id as "optionId", ff.option_label as "optionLabel", COALESCE(rs.response_count, 0)::integer as count FROM form_fields ff LEFT JOIN response_stats rs ON rs."formId" = ff.form_id AND rs.field_id = ff.field_id AND rs.selected_option = ff.option_id WHERE ff.option_id IS NOT NULL ORDER BY count DESC `; const result = await this.prisma.$queryRaw< { formId: string; formName: string; fieldId: string; fieldLabel: string; optionId: string; optionLabel: string; count: number; }[] >(query); // First group by form and field const groupedByFormAndField = result.reduce((acc, curr) => { const formKey = curr.formName; acc[formKey] = acc[formKey] || {}; const labelKey = curr.fieldLabel; acc[formKey][labelKey] = acc[formKey][labelKey] || []; acc[formKey][labelKey].push({ optionId: curr.optionId, count: curr.count, optionLabel: curr.optionLabel, }); return acc; }, {} as Record>); // NOTE: totalCount represents the sum of all response counts across all fields and options for a form // For example, if a form has 2 fields with 2 options each: // Field1: Option1 (5 responses), Option2 (3 responses) // Field2: Option1 (2 responses), Option2 (4 responses) // Then totalCount = 5 + 3 + 2 + 4 = 14 total responses const sortedEntries = Object.entries(groupedByFormAndField) .map(([formName, fields]) => ({ formName, fields, totalCount: Object.values(fields) .flat() .reduce((sum, item) => sum + item.count, 0), })) .sort((a, b) => b.totalCount - a.totalCount); // Convert back to original format const sortedGroupedByFormAndField = sortedEntries.reduce((acc, { formName, fields }) => { acc[formName] = fields; return acc; }, {} as Record>); return sortedGroupedByFormAndField; } }