Commit Graph
190 Commits
Author SHA1 Message Date
ab942ed4cd Fix routing form field input loosing focus on typing (#18381)
Co-authored-by: Udit Takkar <53316345+Udit-takkar@users.noreply.github.com>
2024-12-27 14:30:10 +05:30
Hariom BalharaandGitHub b5bec79354 perf: /router endpoint perf improvement (#18366) 2024-12-27 08:56:52 +00:00
ae38027d76 chore: added routing support link (#18369)
* Added routing form support link

* small change

* Type fix

---------

Co-authored-by: Joe Au-Yeung <j.auyeung419@gmail.com>
2024-12-24 17:19:37 +00:00
cfb09a1b21 feat: virtual queues tab in insights (#18260)
Co-authored-by: CarinaWolli <wollencarina@gmail.com>
Co-authored-by: sean-brydon <sean@cal.com>
Co-authored-by: sean-brydon <55134778+sean-brydon@users.noreply.github.com>
Co-authored-by: Peer Richelsen <peeroke@gmail.com>
Co-authored-by: Omar López <zomars@me.com>
2024-12-23 19:16:38 +00:00
Hariom BalharaandGitHub 4df4383e1e fixes:CAL-4905 (#18222) 2024-12-17 22:51:42 +05:30
3d26332443 fix: change trigger time for form submitted not booked webhook (#18176)
Co-authored-by: CarinaWolli <wollencarina@gmail.com>
2024-12-13 20:16:11 +00:00
Alex van Andel 9c127cbfc2 Revert "feat: migrate /apps/routing-forms/forms to /routing (#18001)"
This reverts commit 1de007ad21.
2024-12-11 22:16:50 +00:00
1de007ad21 feat: migrate /apps/routing-forms/forms to /routing (#18001)
* feat: add getServerSideProps and getStaticProps

* feat: add routing pages view

* feat: add routing and related pages

* feat: setup redirect

* feat: remove routing configs in getStaticProps and getServerSideProps

* feat: add redirects in next.config and middleware

* feat: add split icon

* feat: rename href to /routing/forms

* feat: fix redirects

* feat: finish routing page

* feat: remove /apps/routing-forms/forms redirect in next-config

* feat: revert back redirects in serverSideProps

* fix: minor issues

* fix: routing-form url cloning

* chore: remove comments

* fix: routing page link

* fix: routing hover link

---------

Co-authored-by: Prashant Varma <prashantvarma5083@gmail.com>
2024-12-11 21:18:46 +00:00
Hariom BalharaandGitHub 7e76770ba6 feat: Okta(SCIM2.0) -> Attributes Sync and Group Option support (#17805) 2024-12-06 15:17:50 +05:30
Anik Dhabal BabuandGitHub 3dff77fe59 chore: don't show parent managed eventType as event redirectionoption (#17993) 2024-12-04 20:08:52 +05:30
Anik Dhabal BabuandGitHub 410558f822 fix: Display option label in the routing form response email (#17898)
* fix: display option label int the routing form response email

* Update

* fix type error

* type error
2024-12-02 19:24:11 +00:00
Joe Au-YeungandGitHub f2efd6dc28 feat: Salesforce - send routing form responses to Salesforce (#17890) 2024-11-28 12:37:45 -07:00
Joe Au-YeungandGitHub c676d47b7e fix: Routing form report filters (#17865) 2024-11-27 01:34:48 +00:00
ad44ca9f2a fix: change order of eventtypes and routingforms (#17615)
* change order of eventtypes and routingforms

* for workflows

* for filtered workflows

* update slug of first expected event-type

* updated due to latest merges

* test to ensure new eventtype added is first in the list

* test for workflows

---------

Co-authored-by: Anik Dhabal Babu <81948346+anikdhabal@users.noreply.github.com>
Co-authored-by: Peer Richelsen <peeroke@gmail.com>
2024-11-25 06:25:05 -03:00
Joe Au-YeungandGitHub 226325062e Conditionally get the first assignment reason (#17808) 2024-11-22 22:23:15 +00:00
Joe Au-YeungandGitHub e7495e311b feat: Render assignment reason on routing form report (#17791) 2024-11-22 10:57:16 -07:00
Somay ChauhanandGitHub 4d578d2cdf feat: added customClassnames to event-availability tab (#17268)
* feat: added customClassnames to event-availability tab

* added classNames to common types

* use common classnames type

* Update types.ts

* update name

* fix: better classnames

* better calssnames

* Update types.ts
2024-11-22 10:35:20 +01:00
Joe Au-YeungandGitHub 1490642260 feat: Record Salesforce ownership assignment (#17775) 2024-11-21 14:22:39 -07:00
Amit SharmaandGitHub d952e77b78 feat: Don't remove hosts when disabling 'Add all team members' (#17747)
* feat: Don't remove hosts when disabling 'Add all team members'

* retain existing host weights and priorities

* fix: merge changes, revert onInactive removal

* lint fix

* fix: weight priority dialog value
2024-11-20 17:54:42 +00:00
82e52a1948 feat: Attribute filter/Segment for Round Robin hosts (#17361)
Co-authored-by: CarinaWolli <wollencarina@gmail.com>
2024-11-20 10:22:53 +05:30
3eaccb8738 fix: Preview queue position and contact owner in preview (#17552)
* wip

* Add preview mode in router

* only fetch bookings of this month for weighted rr

* test set up

* only get bookings of current month

* reverts test setup

* first changes for weight adjustments

* reset booking count + adjust calibration

* depreciate weightAdjustment

* get only bookings created this month

* fix typo

* make sure createdAt for hosts is correct

* use earliest possibel date as fallback

* add missing createdAt date to tests

* fix typo

* clean up changes in tests

* fix typo

* change end date to current date

* fix: Fall back to empty host array when no hosts are found

* fix: Restructure code a little

* fixed test, incorrectly used now outdated var

* perf: remove Dayjs from getLuckyUser

* Refactor getHostsWithCalibration for optimised performance, intentionally break test as findMany is always an array

* Better mock for host.findMany

* Remove team-event-types.test.ts, move to appropriate package

* TypeScript cannot auto-infer that an array is non-empty when assigning to a var

* fix: Type Fixes and DistributionMethod enum add

* Optimise tests

* Added test to show that bookings made before a newHost was added affect the lucky user result

* Throw error when the usersWithHighestPriority is empty, which should never happen

* WIP

* remove comment

* update migrations

* get attributes weights and virtual queue data

* use attribute weights and use bookings of virtual queue only

* clean up migrations

* Add shortfall column and add tests

* code clean up from feedback

* wrapper function for getLuckyUser

* code clean up

* fetch routingFormResponse in handleNewBooking

* fix type errors

* fix type errors in tests

* fix getAttributesQueryValue import for tests

* fix totalWeight

* add test for attributes weights and virtual queues

* clean up code

* add test for prepareQueuesAndAttributesData

* remove console.log

* use lazy import

* Add more tests and more columns to matching members queue

* fix issue from merge

* always send usersAndTheirBookingShortfalls

---------

Co-authored-by: CarinaWolli <wollencarina@gmail.com>
Co-authored-by: Alex van Andel <me@alexvanandel.com>
2024-11-15 20:39:46 +00:00
5012a16794 feat: attribute weights and virtual queues (#17567)
* only fetch bookings of this month for weighted rr

* test set up

* only get bookings of current month

* reverts test setup

* first changes for weight adjustments

* reset booking count + adjust calibration

* depreciate weightAdjustment

* get only bookings created this month

* fix typo

* make sure createdAt for hosts is correct

* use earliest possibel date as fallback

* add missing createdAt date to tests

* fix typo

* clean up changes in tests

* fix typo

* change end date to current date

* fix: Fall back to empty host array when no hosts are found

* fix: Restructure code a little

* fixed test, incorrectly used now outdated var

* perf: remove Dayjs from getLuckyUser

* Refactor getHostsWithCalibration for optimised performance, intentionally break test as findMany is always an array

* Better mock for host.findMany

* Remove team-event-types.test.ts, move to appropriate package

* TypeScript cannot auto-infer that an array is non-empty when assigning to a var

* fix: Type Fixes and DistributionMethod enum add

* Optimise tests

* Added test to show that bookings made before a newHost was added affect the lucky user result

* Throw error when the usersWithHighestPriority is empty, which should never happen

* WIP

* remove comment

* update migrations

* get attributes weights and virtual queue data

* use attribute weights and use bookings of virtual queue only

* clean up migrations

* code clean up from feedback

* wrapper function for getLuckyUser

* code clean up

* fetch routingFormResponse in handleNewBooking

* fix type errors

* fix type errors in tests

* fix getAttributesQueryValue import for tests

* fix totalWeight

* add test for attributes weights and virtual queues

* clean up code

* add test for prepareQueuesAndAttributesData

* remove console.log

* use lazy import

* use findUnique

* add fallback weight

---------

Co-authored-by: CarinaWolli <wollencarina@gmail.com>
Co-authored-by: Alex van Andel <me@alexvanandel.com>
2024-11-15 17:36:46 +00:00
Udit TakkarandGitHub 8ccad29ab6 fix: skip triggering webhook in case of duplicate email (#17612)
* fix: skip sending webhook in case of duplicate response

* fix: type err

* fix: tests

* refactor: only check email

* fix: type err

* chore: changed it to 60 min

* fix: use lowercase
2024-11-13 15:50:26 +00:00
Udit TakkarandGitHub 4e0e3a47f5 perf: routing forms loading time (#17518)
* perf: routing forms loading time

* chore: add TODO

* chore

* chore: add type

* chore: use Promise.all

* fix: type err

* fix: fetch id

* refactor: don't fetch team

* chore: add name
2024-11-12 17:32:42 +05:30
49333addc2 feat: Salesforce RR skip based on a user on a lookup field on an account (#17526)
* move types to types file

* Create salesforce routing form components

* Save salesforce data to routing form

* Fixes

* Add event type service

* Change commenting

* Pass data from routing form to CRM

* Init Salesforce routing form booking form handler

* Salesforce find user associated with lookup field

* Add looking up the contact owner

* If salesforce is disabled then don't change the Salesforce option

* Small refactor

* Refactor getting event type app metadata

* Refactor eventType service

* Type fix

* Clean up

* Add translations

Co-authored-by: Alex van Andel <emrysal@users.noreply.github.com>

---------

Co-authored-by: Alex van Andel <emrysal@users.noreply.github.com>
2024-11-12 01:09:30 +00:00
Anik Dhabal BabuandGitHub 4d38c6d0c7 fix: Form link in Reroute Dialog gives 404 for members that aren't admin/owner of team (#17537)
* fix: Form link in Reroute Dialog gives 404 for members that aren't admin/owner of team

* NIT
2024-11-11 20:25:08 +05:30
Anik Dhabal BabuandGitHub aaa75100d4 chore: Routing form - Add submitted_at and Sort entries with latest on top (#17491)
* chore: Routing form - Add submitted_at and sort rows by this timestamp in reporting

* fix e2e

* fix e2e

* Update basic.e2e.ts

* Update basic.e2e.ts

* Update
2024-11-11 19:57:57 +05:30
62aaba32cf fix: Routing Form - Small Improvements (#17538)
Co-authored-by: Udit Takkar <53316345+Udit-takkar@users.noreply.github.com>
2024-11-11 14:14:39 +05:30
9873e373dc feat: reset RR every month (#17472)
* only fetch bookings of this month for weighted rr

* test set up

* only get bookings of current month

* reverts test setup

* first changes for weight adjustments

* reset booking count + adjust calibration

* depreciate weightAdjustment

* get only bookings created this month

* fix typo

* make sure createdAt for hosts is correct

* use earliest possibel date as fallback

* add missing createdAt date to tests

* fix typo

* clean up changes in tests

* fix typo

* change end date to current date

* fix: Fall back to empty host array when no hosts are found

* fix: Restructure code a little

* fixed test, incorrectly used now outdated var

* perf: remove Dayjs from getLuckyUser

* Refactor getHostsWithCalibration for optimised performance, intentionally break test as findMany is always an array

* Better mock for host.findMany

* Remove team-event-types.test.ts, move to appropriate package

* TypeScript cannot auto-infer that an array is non-empty when assigning to a var

* fix: Type Fixes and DistributionMethod enum add

* Optimise tests

* Added test to show that bookings made before a newHost was added affect the lucky user result

* Throw error when the usersWithHighestPriority is empty, which should never happen

---------

Co-authored-by: CarinaWolli <wollencarina@gmail.com>
Co-authored-by: Alex van Andel <me@alexvanandel.com>
2024-11-07 10:24:23 +00:00
Amit SharmaandGitHub 193855d60f fix: routing form: dont disable routing and reporting on mobile and fix mobile layout instead (#17444) 2024-11-06 09:29:51 -03:00
Benny JooandGitHub 803fc488c5 feat: Add feature to download routing form reports (#17400)
* remove unused code

* add i18n for some strings in widget

* improve UI and add download button to routing forms reporting page

* add more margin

* add downloadAsCsv util

* integrate download button to routing forms report

* refactor

* address comment

* escape comma multiselect items

* fix

* preserve new lines and wrapping

* refactor

* ensure fetching all rows
2024-11-05 11:21:13 -05:00
Benny JooandGitHub ffc4b69edd fix: api/routing-forms/responses (#17473)
* add i18n

* fix api/routing-forms/responses
2024-11-04 13:19:58 -06:00
ab65ce73c2 feat: Support Attribute Logic fallback (#17290)
* Add fallback

* Support attribute query fallback

* Refactor

* Add tests and cleanup SingleFofrm

* small text fixes

* With fallback in picture, we dont throw error in preview now instead we capture errors and show them gracefully

* Get attribute logic preview working without saving Fixes CAL-4582

* Abstract useRoutes out

* Update e2e

* Dont define Page component again and again

---------

Co-authored-by: CarinaWolli <wollencarina@gmail.com>
2024-10-31 12:53:34 -04:00
Benny JooandGitHub bcaf067ed6 fix: routing-forms reporting - "in" operator logic is broken + overall refactor (#17398)
* fix: routing-forms reporting - "in" operator logic is broken

* fix

* refactor to make it more readable

* add tests
2024-10-31 14:09:10 +00:00
Keith WilliamsandGitHub 4b6b9badf5 perf: Sentry perf tracing (#17202)
* chore: Add Sentry perf tracing

* Just to build

* perf: Add Sentry perf tracing

* Removed the extra integrations tracing config

* Got spans working

* Now only tracing individual endpoints

* Removed check for booking event type

* Fixed types

* Added back for spans

* Consolidate sentry imports

* Added more traces

* Moved the start of the span
2024-10-30 00:35:25 +00:00
sean-brydonandGitHub 55671db5fd fix: virtualised member list for reassign (#17386)
* wip virtual list for reassignemnt

* order in alpha and prio order

* loading state

* add flex shrink so status symbol doesnt move

* add gap to each item to make hovering not feel squished

* a11y indexing tab group

* useInViewObserver hook and move to lib

* use correct intersection target

* fix type errors

* remove type
2024-10-29 17:47:43 +00:00
Benny JooandGitHub b53abe93bc feat: display number of rows in routing form reporting (#17334)
* add rows and row to english common.json

* feat: display number of rows in routing form reporting
2024-10-25 18:51:33 +00:00
Hariom BalharaandGitHub 4c6f242345 fix: is Empty and is Not empty operators (#17317) 2024-10-25 04:46:46 +00:00
1c8cf62582 feat: add more routing forms data (#17229)
Co-authored-by: Omar López <zomars@me.com>
2024-10-25 02:00:37 +00:00
Hariom BalharaandGitHub 86af6bd626 Allow non-admin team members also to reroute (#17234) 2024-10-22 13:46:30 +05:30
2f4dd328c3 feat: new webhook 'Form submitted, no event booked' (#17119)
* add new webhook

* schedule trigger functions

* implement tasker

* fix type errors

* add tests

* remove unused code

* finish tests

* remove unsued code from debugging

* Fix: client-server mixed exports

* Update tasker.ts

---------

Co-authored-by: CarinaWolli <wollencarina@gmail.com>
Co-authored-by: zomars <zomars@me.com>
2024-10-22 03:38:33 +00:00
Hariom BalharaandGitHub 5f0cc805a9 fix: multiselect "Any in" operator for a user with just one option assigned for the attribute (#17200) 2024-10-20 16:53:19 +00:00
Hariom BalharaandGitHub 731f97ebe4 fix: Add troubleshooting data and ensure no errors in live mode of router. (#17188) 2024-10-19 07:22:04 -07:00
b8d4fccbab feat: Rerouting a booking with corrected responses (#17074)
* POC working with no TS error

* cleanup

* Fix query booking

* Simplify things

* Support rerouting to different event

* self-review fixes

* Some improvements

* add more tests

* Remove members relation query

* Udits feedback

* Dont show CTAs when non-eventTypeRedirectUrl action route is chosen

---------

Co-authored-by: Udit Takkar <53316345+Udit-takkar@users.noreply.github.com>
2024-10-18 17:11:50 -04:00
acbcd59c31 perf: Attributes Query - loadTree only once (#17172)
* chore: increase pagination managed users endpoint (#17147)

* perf: Build tree once per call

---------

Co-authored-by: Morgan <33722304+ThyMinimalDev@users.noreply.github.com>
2024-10-18 18:45:12 +01:00
a3971c127b fix: Timings of attributes query endpoint (#17169)
* chore: increase pagination managed users endpoint (#17147)

* Log timings

---------

Co-authored-by: Morgan <33722304+ThyMinimalDev@users.noreply.github.com>
2024-10-18 15:10:28 +00:00
Hariom BalharaandGitHub fd054dfb8d fix: select_any_in operator - Broken only for attributes (#17148)
* Fix select any_in operator for attributes - Broken only for attributres

* Fix ts error
2024-10-18 10:19:25 +00:00
699e08b2ee fix: Possible perf improvement and logging for team members routing logic (#17154)
* chore: increase pagination managed users endpoint (#17147)

* Add server-timings and used concurrency 2 for teamMembers matching

---------

Co-authored-by: Morgan <33722304+ThyMinimalDev@users.noreply.github.com>
2024-10-18 09:44:50 +00:00
Hariom BalharaandGitHub ab39f0c8b6 Add support for multiselect_some_in for attributes query (#17144) 2024-10-17 12:16:34 +00:00
e90e060739 feat: Event availability platform wrapper (#17091)
* moved listSchedules to schedule repository

* Create EventAvailabilityTabPlatformWrapper.tsx

* Revert "moved listSchedules to schedule repository"

This reverts commit b5feacfabbadbf9d75eb205dfad8f70b7773a5cb.

* fix: active state of tabs items

* added event availability platform wrapper

* Update event-types.tsx

* better types

only pick the types we need and omit the rest

* fix: type-check failing

---------

Co-authored-by: Morgan Vernay <morgan@cal.com>
Co-authored-by: Morgan <33722304+ThyMinimalDev@users.noreply.github.com>
2024-10-16 13:24:13 +03:00